Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(26,990 Reviews)
Rating breakdown 26,990 reviews
5 Stars
23,183
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Galaxy 25 Ultra great features
on March 30, 2026
Posted by: Jojo2love
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse, packed with Galaxy AI features that make it a game-changer.
Galaxy AI is the star, enhancing productivity and creativity. Features like Drawing Assist, Generative Edit, and Virtual Aperture let you create stunning images and edit them with ease. The ProVisual Engine reimagines mobile photography, making it intelligent and intuitive .
The S25 Ultra's AI capabilities go beyond photography. It can transcribe calls, summarize emails, and even offer smart replies.
Performance-wise and battery life is great for work and school.
Overall, the Galaxy S25 Ultra is a premium device that showcases Samsung's AI prowess.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Long time samsung fan
on March 30, 2026
Posted by: Disappointedfan
[This review was collected as part of a promotion.] Galaxy AI stole what the ultra series built with hard work. My trust. They removed so much functionality from earlier series to replace it with junk. Looking to switch down to a more funtional model.
Value
2
Response from Samsung USBy R&R Team, April 3, 2026
Hello there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your new device has been changed from features and usage you are accustomed to with previous devices as technology advances. Without knowing what features you feel have been changed with your device from previous versions, we have provided a link to the complete manual to help you discover the ways your device has been redesigned with similar functionality. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fast working.
on March 30, 2026
Posted by: Gabekiss
[This review was collected as part of a promotion.] The phone is great! It has a fast processing speed and does not lag when i am actively working on it. Space is pretty good with the standard. The phone is also very large so visibility is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use product. Has a bit of everything
on March 30, 2026
Posted by: Angarcia
[This review was collected as part of a promotion.] This device has great features for someone who uses their phone for business and play. Split screen features. Great camera👍 Used the Galaxy AI features recently, works well for a hands free experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing preformance
on March 30, 2026
Posted by: FriendlySir
[This review was collected as part of a promotion.] the performance is amazing battery life lasts super long and i personally love how much faster it is then my old s23 apps load much faster and the galaxy ai features are great i love having the ability to remove things from my photos and it still looking as if it was never changed in the first place the screen size is perfect it basically feels like a massive hardware buff because the touch latency is almost zero allowing for instantaneous input response without any system lag or thermal throttling even when running high-intensity software the screen is so crisp that watching high-resolution video is a surreal experience and the colors are way more vivid than the legacy display on my old phone plus the snapdragon 8 gen 4 chip is a total beast for running complex logic or just multitasking through heavy data processing without the frame rate dropping or the hardware overheating in direct sunlight the anti-reflective coating is a major win for visual fidelity and the build quality feels like the peak of mobile tech and the best system upgrade in years especially with how the ai magic just cleans up every shot and makes the world look incredibly detailed like a high-end simulation the camera sensor captures light in a way that eliminates digital noise and the haptic feedback engine provides a physical response that feels incredibly precise compared to previous generations the titanium frame adds a layer of durability without making the device feel heavy or unbalanced in the hand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on March 30, 2026
Posted by: CDoveBluEyzMIMOM
[This review was collected as part of a promotion.] I use my phone everyday, I love it!😇
I'm still learning how to use it (I just got it this Christmas 2025) but I love ❤️ it!
I'm still learning how to use it (I just got it this Christmas 2025) but I love ❤️ it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've owned thus far
on March 30, 2026
Posted by: TheBFG
[This review was collected as part of a promotion.] Galaxy AI is fantastic. This phone is a powerhouse and does not fail to impress me every time i use it. I have not found anything this phone cant do well. 10/10 woild recommend!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional outstanding the camera is big plus
on March 30, 2026
Posted by: Rose44
[This review was collected as part of a promotion.] Use phone take pictures and synchronized with my galaxy tab S9 plus
Value
5
Written by a customer while visiting Samsung US