Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(23,949 Reviews)
Rating breakdown 23,949 reviews
5 Stars
20,546
4 Stars
2,633
3 Stars
453
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,129 out of
1,316)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Best Galaxy phone experience so far!
on March 26, 2026
Posted by: Chip60
[This review was collected as part of a promotion.] I have been using Galaxy phones since 2009, this S25 Ultra is the best one yet. I was looking for an update for my S23 and I choose the S25 Ultra for it's larger size, the onboard stylus, and the much improved camera. I'm getting older so the larger screen size & fonts along with the stylus make it much easier to navigate and read vs my old phone. I do some nature photography as a hobby, so the enhanced camera features are big deal for me.
I was sceptical about Galaxy AI at first, but it has been a pleasant surprise. I have used its photography features as well as the webpage summary feature. It makes things a lot easier!
I'm really happy with the Galaxy S25 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Slow phone
on March 30, 2026
Posted by: Joemama
[This review was collected as part of a promotion.] Phone is very slow, for the cost of what I paid for it does not match. Has a hard time staying update or fighting off scam calls or scam alerts itself.
Value
1
Response from Samsung USBy R&R Team, April 2, 2026
Hey Joemama, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not operating as intended or expected. We have provided links to articles to help you maximize the speed of your device, and we recommend adjusting the refresh rate as the first step. We have also provided a link to the Samsung Support Team to assist you further with the call and message screening you believe should be in place. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
All Around Amazing Phone
on April 2, 2026
Posted by: pocadot98
[This review was collected as part of a promotion.] Well, for starters, the camera is amazing just like all the other Galaxy-S's have been. The screen is large and the colors/visuals are great. Audio is AMAZING. It's really fast with plenty of storage. It's what a phone should be. I use my cell phone mostly for gaming, and it does SO well, no lag, no lack in the audio or pixels or graphics... I also use my cell for work related things, like photos, using the web, Google, Bixby, etc. Galaxy AI is very helpful as it can answer a lot of my questions. Every generation of these phones gets greater and greater and I'm excited to see what the S26 is all about!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 5, 2026
Posted by: RAIDER
[This review was collected as part of a promotion.] Love the phone especially the galaxy ai. Helps with work and home lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Obsessed with my S25ultra! 🤩 #phone #tech
on April 6, 2026
Posted by: Rich19
[This review was collected as part of a promotion.] My phone's speed, fluidity, and AI Galaxy features are simply amazing! It's a lifesaver for research, writing, and the call interpreter is a game-changer. Each update makes me love it even more! 🤩 #phone #speed #fluency #AI #Galaxy #research #writing #interpreter #updates
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my 25 Ultra!
on April 11, 2026
Posted by: Sympris
[This review was collected as part of a promotion.] Long time samsung phone user here. The big screen size is great, the multitasking capabilities are part of why I keep going with the samsung "note" (changed to ultra I guess now). There are newer features that they have integrated with AI and they work as intended. Always love the camera on these phones, evry picture looks amazing. I got the 25 Ultra and have had it for almost a year now. It works great, no complaints!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product big phone
on April 14, 2026
Posted by: Tiffers
[This review was collected as part of a promotion.] The s25 Ultra is a great phone. I love the huge screen and amazing camera that this phone has. The speed of this phone is super fast also.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
samsungs are reliable
on April 18, 2026
Posted by: Charizardranger
[This review was collected as part of a promotion.] They are great I prefer this brand over any other lots to do especially storage
Value
5
Written by a customer while visiting Samsung US