Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
3
The features that the 25 had are not on this one
on March 30, 2026
Posted by: Nikkit
[This review was collected as part of a promotion.] I tried the galaxy AI once. The s pen does not take pictures anymore like the s24 ultra did. This feature was great for taking selfie and group pictures. Bring it back.
Value
3
Response from Samsung USBy R&R Team, April 6, 2026
Hi there Nikkit, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We completely understand how disappointing it can be when features you have enjoyed using on previous devices have been changed or removed from your device. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with your device as a replacement for the shutter function. We have also shared a link to the Samsung Support Team to assist you any time you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Phone
on March 30, 2026
Posted by: Love12phone
[This review was collected as part of a promotion.] It is perfect size- camera is amazing. Easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera quality is like no other!
on March 30, 2026
Posted by: Tony96
[This review was collected as part of a promotion.] The camera quality is like no other phone. The pen design fits perfectly in the hand. With Galaxy AI, I am also able to edit my picture like a professional.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it. Wont own anything but samsung
on March 30, 2026
Posted by: Huyckj
[This review was collected as part of a promotion.] I love every aspect of this phone and the Galaxy AI has been making things easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Match made in heaven
on March 30, 2026
Posted by: Torito
[This review was collected as part of a promotion.] Love the AI function. My battery and charging are more efficient. Vast improvement over my S23. I'm quite happy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone has some features not carried over from
on March 30, 2026
Posted by: Rich11
[This review was collected as part of a promotion.] Used for streaming social media and business don't care for the Ai update can only use 1 voicemail while having 2 lines
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Feels very solid on hand with overall jestures
on March 30, 2026
Posted by: Shazys25ultra
[This review was collected as part of a promotion.] It's the second time.we switch from another carrier, and every time im never disappointed, but this s25ultra is just magic with all bells and whistles. I know every person has different bells to whistles, sure enough this phone has it customes to set to enjoy a handheld to your liking, so much variations and allowance, its like an endless design. From camera editing to app setups. As well buttons to appear as well phone selection accessibilities. As well the battery on this is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth Performance and Incredible Features
on March 30, 2026
Posted by: Goldboat
[This review was collected as part of a promotion.] I absolutely love this device. Compared to my old phone, the speed is night and day. I use it for everything from streaming sports to finishing school assignments, and it handles every task with ease.
The Galaxy AI features have become a part of my daily life, making simple tasks much faster and more intuitive. Additionally, the phone feels remarkably smooth when I game, with no lag or stuttering at all. It is a massive upgrade that has improved how I handle my work and entertainment.
The Galaxy AI features have become a part of my daily life, making simple tasks much faster and more intuitive. Additionally, the phone feels remarkably smooth when I game, with no lag or stuttering at all. It is a massive upgrade that has improved how I handle my work and entertainment.
Value
5
Written by a customer while visiting Samsung US