Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Products great for networking and working!
on April 2, 2026
Posted by: Lulubelle
[This review was collected as part of a promotion.] The Samsung 25 Ultra has many great features! I personally bought the phone for my streaming needs! The camera quality and functions are exquisite! Rather creating content or streaming! The phone is very clear, never overheats like products in the past and has great lifetime of the battery! I also love the fact of having Galaxy AI which I use frequently to help create and build my content! This phone isn't also great for streaming and content, but working while on the go! Having access to all the Office Apps, Adobe and other PDF programs really allows ease no matter where you are or what you're doing! We are steadily traveling with competitions and sports, yet I'm always still needing access to a laptop or computer, my Samsung 25 Ultra does that with ease without having to carry bulking laptops or Ipads. With programs that allow you to connect to other devices or printers nearby! I also love the screenshare options, that make it possible to connect to other devices or add an additional screen while working! The Samsung Galaxy 25 Ultra is light white, has the reflective screen that I absolutely love as well as the one UI amd ease of all its features! The feel of navigating this phone is unlike any other device I've ever used! The 6000mAh makes the fast charging seem like magic. Within minutes of your phone being at 5% its at 50 and the S Pen upgrade provides excess ease to all your note taking task!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No issues. Very Happy
on April 2, 2026
Posted by: Aaronimus
[This review was collected as part of a promotion.] I'm a big fan of this S25. Does everything i need plus a lot more. Stylus is very useful. I use AI all the time. Really helps with small side buisness. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
camera is amazing as well as the other features
on April 2, 2026
Posted by: Preciouskey
[This review was collected as part of a promotion.] I use my phone for personal and work. I also use my hotspot a lot to work on my lap top.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features and the size.
on April 2, 2026
Posted by: Dina89
[This review was collected as part of a promotion.] I've been told that my phone takes the best photos so I am the official photographer at dinners and events!
Value
5
Written by a customer while visiting Samsung US
Posted by: Erica
from Ft lauderdale
Expertise:Expert
Verified Purchase:Yes
Phone over heats when using navigation never had this problem with s24ultra
No, I would not recommend this to a friend.
Performance
2
Design
4
Value
4
Response from Samsung USBy R&R Team, April 7, 2026
Hi Erica, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how important the prolonged and uninterrupted usage of your device is to you while still being comfortable in your hand. We have provided a link to an article to help you troubleshoot the temperature of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection!
on April 2, 2026
Posted by: Epiphany369
[This review was collected as part of a promotion.] Can't say enough good things about it! The camera is unlike anything else out there! Endless features! And build tough. Samsung really hit the nail on the head with their galaxies. I will never use another phone. It is worth every penny! Galaxy AI is top notch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Ultra 25
on April 2, 2026
Posted by: Keeponkeepingon1
[This review was collected as part of a promotion.] Throughout my cellular life, I had always used Motorola. The camera is a very important feature to me and Motorola was consistently letting me down.
Samsung Ultra 25 promised fantastic pictures.
As you regularly share pictures or videos with family and friends over the years, I was growing increasingly jealous. Therefore, I decided to take that leap of faith in technology by trading worlds on the cellular platforms. Admittedly, as well, I was very curious/interested with the pen option.
Samsung Ultra 25 promised fantastic pictures.
As you regularly share pictures or videos with family and friends over the years, I was growing increasingly jealous. Therefore, I decided to take that leap of faith in technology by trading worlds on the cellular platforms. Admittedly, as well, I was very curious/interested with the pen option.
The Samsung 25 Ultra is whole new world (Yes, that song stuck in my head too, you're welcome. If you don't know the song, you're welcome)
Jaw droppingly, there were so many features that were never even offered on the Motorola platform, and...
Jaw droppingly, there were so many features that were never even offered on the Motorola platform, and...
It's been a year since I've bought my phone and discovered there's a whole new amazing cellular world with my Samsung 25 Ultra.
I couldn't be happier with my choice of changing cellular platforms. The Galaxy AI has helped proven my striking experiences as well.
In my opinion, you can't go wrong with Samsung Ultra 25!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All Around Amazing Phone
on April 2, 2026
Posted by: pocadot98
[This review was collected as part of a promotion.] Well, for starters, the camera is amazing just like all the other Galaxy-S's have been. The screen is large and the colors/visuals are great. Audio is AMAZING. It's really fast with plenty of storage. It's what a phone should be. I use my cell phone mostly for gaming, and it does SO well, no lag, no lack in the audio or pixels or graphics... I also use my cell for work related things, like photos, using the web, Google, Bixby, etc. Galaxy AI is very helpful as it can answer a lot of my questions. Every generation of these phones gets greater and greater and I'm excited to see what the S26 is all about!!
Value
5
Written by a customer while visiting Samsung US