Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Dexterous
on April 6, 2026
Posted by: JB35JB
[This review was collected as part of a promotion.] Snappy and efficient phone. Gets the job done for simple tasks and more detailed needs. Galaxy AI is able to predict and streamline my experience. I love that I am able customize everything I need to organize my use ofnthisnproduct.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung & Android at it's best
on April 6, 2026
Posted by: 2ClutchRacing
[This review was collected as part of a promotion.] The integration of Galaxy AI and Google Gemini makes the Samsung Galaxy S25 Ultra a powerful tool for everyday tasks, creativity and a very powerful learning tool. I like the exclusive design features that make it an Ultra, flagship device from Samsung. The screen is amazing as expected from Samsung, but the camera is a whole new level of technology that I am amazed by. Every picture turns out to be a masterpiece. Sharing pictures with others over any method with anyone is simple and straightforward. The Snapdragon chip is a multitasking master with AI integration and smart design to use the most of the chipset without draining the battery. Easily I can get 2 days of heavy use without the need for a charge. When i do need to charge the phone, it's extremely fast. As much as 70% or more in less than an hour, even while using it. Samsung keyboard is smart and integrated with the AI to make texting and word processing easier than ever. The IP rating is great for the added piece of mind that no foreign material will make it into the phone. I'm really impressed by the anti-reflection screen. It really makes a huge difference in open daylight viewing and night by reducing the ambient reflecting light around you. Personally I don't use screen protectors and I have yet to see the smallest imperfection from scratches or anything else. I chose the Titanium Grey color and it's beautiful! The texture of the full titanium frame and back glass is like silk. Highly recommend this phone 100%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 6, 2026
Posted by: Notetaker
[This review was collected as part of a promotion.] This phone is great! I've been using it for a year, it has a wide screen where you can watch videos on the go. The note taking pen is very useful. The camera takes great pictures and the Galaxy AI features help with eliminating any unwanted elemeny in a photo if needed. I use the Samsung Health app, paired with my Samsung Watch to monitor sleep and actuvity during the day. Overall the phone has proven to be very useful and easy to understand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 6, 2026
Posted by: Samsunglove
[This review was collected as part of a promotion.] I mostly use my device for GPS, social media, researching. It hasn't failed me yet and I will continue to purchase samsung galaxy phones because I am comfortable with the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on April 6, 2026
Posted by: ashhhhhh
[This review was collected as part of a promotion.] upgraded from a s22 ultra and I love that this one is sleek and doesnt have the curved edges anymore.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding
on April 6, 2026
Posted by: Warren
[This review was collected as part of a promotion.] The device is simply amazing overall. The features are above and beyond anything other phone I've had before
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on April 6, 2026
Posted by: Devynh
[This review was collected as part of a promotion.] I've had the phone for about a month and the battery on it is absolutely amazing! A full charge for me will last about 3 days and the camera quality is absolutely amazing for my work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't waist your money!
on April 6, 2026
Posted by: Alex
from Charleston SC
Expertise:Expert
I would put 0 star, horrible experience, the moment my warranty ended the camera focus start shaking and making noise, I tried to get help from Samsung but no help at all, for very expensive phone they don't want to take responsibility for selling faulty product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, April 7, 2026
Hello Alex, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how frustrating it can be when your device is not functioning as intended or expected. We have provided a link to an article to help you troubleshoot the blurry photos you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you further if this frustrations continues with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US