Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
4
Nice phone, wish the battery was better.
on April 13, 2026
Posted by: Sdoughchief
[This review was collected as part of a promotion.] I use my Samsung phone constantly throughout the day for work, streaming, cooking, and staying connected while I’m on the go. It keeps up with everything I throw at it—apps run smoothly, multitasking is easy, and the display looks amazing whether I’m watching videos or working.
The Galaxy AI features are surprisingly useful. I didn’t think I’d use them much at first, but they actually help speed things up, especially when I’m juggling multiple tasks or need quick info without digging through apps.
The camera is another highlight—it takes sharp, clear photos and does really well in most lighting situations.
The only downside for me is the battery life. With how much I use my phone, I find myself needing to charge it sooner than expected. It’s not terrible, but it could definitely be better for heavy daily use.
Overall, it’s a powerful, reliable phone that handles real-life use well—I just wish the battery matched the rest of the performance.
The Galaxy AI features are surprisingly useful. I didn’t think I’d use them much at first, but they actually help speed things up, especially when I’m juggling multiple tasks or need quick info without digging through apps.
The camera is another highlight—it takes sharp, clear photos and does really well in most lighting situations.
The only downside for me is the battery life. With how much I use my phone, I find myself needing to charge it sooner than expected. It’s not terrible, but it could definitely be better for heavy daily use.
Overall, it’s a powerful, reliable phone that handles real-life use well—I just wish the battery matched the rest of the performance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Galaxy 25 Ultra phone
on April 13, 2026
Posted by: SamsungUltra
[This review was collected as part of a promotion.] I absolutely love this galaxy 25 Ultra cell phone it has great AI ability and predicts things well. It's also durable and doesn't shatter instantly when dropped on accident. If you're looking for a good solid phone this is the one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Chriss25
[This review was collected as part of a promotion.] I love my s25 ultra and the Galaxy AI features ive had the s21 ultra and s24 ultra and haven't been disappointed. This phone has done great though everything ive tested it through. The picture quality is amazing and the waterproofing is great too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S phones for the win
on April 13, 2026
Posted by: Rowi51
[This review was collected as part of a promotion.] My S25 Ultra is the best of both worlds bringing back the Spen from the Note series phones and adding it to the S series is an excellent combination. I happy with the updates and have even started using the AI feature alot more especially when searching for info online. Love my Galaxy phones and am a long time user of them. Way to go Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the features
on April 13, 2026
Posted by: PAJireh7
[This review was collected as part of a promotion.] I love the addition of galaxy AI Gemini feature phots and to be able to Circle a photo and search i highly recommend Samsung phones to everyone. I have been a supporter of android Samsung phones since they came out and was able to get one and paired with a watch you cannot go wrong we have all the watches and phones now we need to get the new upgrade. But would definitely choose Samsung over any competitors my wife had a competitor phone and they glass always would shatter and functionality was horrible compared to Samsung so now she is a Samsung phone person as well. Keep up the greta work and alow the customer to give you feedback to make things better amd you will have customers for life!! Thanks
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal phone
on April 13, 2026
Posted by: Erk1092
[This review was collected as part of a promotion.] I LOVE my Samsung Galaxy S25 Ultra! The screen is so crisp and the camera takes stunning photos! That Galaxy AI festure has so many cool options, from helping me write, editing pictures, to simple everyday tasks. I use my phone for everything. From working through my dispatching software for work, playing games at home, and watching movies while traveling.
The only thing I wish that Samsung brought into the Galaxy S25 Ultra was the S-Pen features.
The only thing I wish that Samsung brought into the Galaxy S25 Ultra was the S-Pen features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the camera but the battery drains to fast. L
on April 13, 2026
Posted by: PhotogNanna
[This review was collected as part of a promotion.] The camera is great and is the primary reason I buy the Ultra. I used Galaxy AI this morning to restore an older photo it worked perfectly. My only issue with the phone is the battery drains too fast even on days I am not using the phone a lot. I don't like using battery saver as it makes the screen harder for me to use. I've been using the Samsung Galaxy Series since my first smartphone The Galaxy S II Overall it's a great phone and I have no plans to switch to any other.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great switch from iOS to Android
on April 13, 2026
Posted by: AlexTrappin
[This review was collected as part of a promotion.] At first I thought the switch would be hard. I had to get the best option there was to make it worth the switching. So far 7 months into ownership and I really don't have complaints. It has been very useful for work and other areas. Good phone for productivity and other areas are very strong like screen and camera quality. Battery life is great as well.
Value
5
Written by a customer while visiting Samsung US