Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(30,458 Reviews)
Open Ratings Snapshot
Rating breakdown 30,458 reviews
5 Stars
26,092
4 Stars
3,445
3 Stars
581
2 Stars
164
1 Star
176
86%of customers recommend this product. 
(
1,070 out of 1,246
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
I love this device it fits perfectly in my hand.
on February 12, 2025
Posted by: Alex2017ruv
[This review was collected as part of a promotion.] I love how easy it is to navigate thru all the apps as well as the internet. It's perfect for all my needs. I just whis the s pen had Bluetooth that's the only thing I don't like about it other then that's it's awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It has a very nice and elegant design very nicee
on February 12, 2025
Posted by: Eblock
[This review was collected as part of a promotion.] It has very important features, especially everything that has to do with Artificial Intelligence. In addition, it allows me to do a lot of my daily work on the device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 series
on February 12, 2025
Posted by: 1africa
[This review was collected as part of a promotion.] Samsung Galaxy S25 ultra: The AI-Powered Assistant You Never Knew You Needed
I’ve been using the new Samsung Galaxy S25, and let me tell you—this phone doesn’t just keep up with you; it knows what you need before you do.
Samsung has taken AI to the next level with seamless, real-time responses that make virtual assistants of the past look like they were still buffering. Whether you’re asking for directions, setting reminders, or just debating what to eat for dinner, the S25 answers quickly, accurately, and naturally—it’s basically your personal genius on demand.
But what really sets it apart? The Routines If/Then feature. This lets you automate daily tasks effortlessly. Want your phone to go into Do Not Disturb when you start a workout? Done. Need it to turn on your smart lights when you get home? No problem. It’s like having a personal butler, minus the awkward small talk.
And did I mention hands-free assistance? Just say the word, and your S25 gets things done—texting, calling, setting alarms—without lifting a finger. It’s like living in the future, except it’s happening right now.
Bottom line: If you want a phone that thinks ahead, works flawlessly, and basically becomes your digital sidekick, the Samsung Galaxy S25 is the upgrade you didn’t know you needed.
Now, if only it could fold my laundry too. Maybe next year, Samsung?
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new phone!
on February 12, 2025
Posted by: Michaelg2121
[This review was collected as part of a promotion.] I traded in my Galaxy S23 Ultra for the S25 ultra it's altogether a much nicer phone. Easy to use for everyday tasks. More advanced camera and the Galaxy AI is very helpful. I would highly recommend this phone to anyone. The once the best technology
And the easiest to use personal assistant
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Debo probar para recomendar a diferentes personas
on February 12, 2025
Posted by: 2025
Quiero comprar para comprobar
Se ve interesante
Está buena calidad
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great phone for normal users.
on February 12, 2025
Posted by: Hec2020
[This review was collected as part of a promotion.] The screen on this samsung is amazing, I only use my phone for media and gaming and works perfectly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Missing S Pen Bluetooth
on February 12, 2025
Posted by: Henry
Expertise:Intermediate
I bought this phone recently and I am very disappointed with it, not much different from the S24 Ultra. Staple feature like using the S Pen to take pictures is removed, a feature which I've been using for over 5 years. Really poor choice to have such a useful feature.
Response from Samsung USBy R&R Team, February 14, 2025
Hello Henry, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that changes in features of your device can take time to adjust and learn the ways you can still have the functionality you are seeking. We have provided a link to an article to help you with the capabilities of your new S Pen, as well as to the full device manual. This can help you discover both hand gestures and voice commands that can be used with the camera of your device. We have also shared a link to the Samsung Support Team if you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The S25 is a smooth experience
on February 12, 2025
Posted by: Randoevo25
[This review was collected as part of a promotion.] As stated, the S25 does have "seamless actions across apps." No issues when switching between or opening apps. Only issues I've had are notifications seem to be delayed or not showing up compared to my A35, as I still have that one connected via wifi. Also, the routines I setup are not running, unless I've entered them incorrectly (first time trying them).
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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