Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,167 Reviews)
Rating breakdown 27,167 reviews
5 Stars
23,294
4 Stars
3,009
3 Stars
527
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Fun for the kids too
on June 29, 2026
Posted by: Victor
[This review was collected as part of a promotion.] Phone just works all the time without ever feeling like your waiting between apps. It moves smoothly and no issue with anything from the app store. Maybe a hidden feature but using Galaxy AI and the S-Pen it can cause my 5 year olds quick doodles to turn into pictures and characters with the built in tools. We love to play with this feature while waiting in lines or at doctor's appointments. It just turns everything into fun and colorful drawings even from the messiest scribbles.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great but also not.
on June 29, 2026
Posted by: SirJon01
[This review was collected as part of a promotion.] Its a great product overall but its very slow to get updates. Samsung appears to lock out phones from getting updates from September to April by design. Its a terrible process in my opinion.
Value
3
Response from Samsung USBy R&R Team, July 6, 2026
Hey SirJon01, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how important it is to feel that you are getting software updates pushed to you as soon as possible to ensure the protection of your device as well as getting explore the new and enhanced features. We have provided a link to the Samsung Support Team to assist you in discussing how software updates get pushed. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
My S25 ultra
on June 29, 2026
Posted by: Rayesfahani
[This review was collected as part of a promotion.] I'm a samsung guy. I love everything about samsung, everything I have at home is samsung related products. Every phone that I had and trade in was samsung phones. I didn't like the z fold.first edition due to bad design. I'm hoping to buy the new one if I win this gift card. Also I use AI at all the time on my text and emails and searching on web.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best
on June 29, 2026
Posted by: Dudu1974
[This review was collected as part of a promotion.] I have been a Sasung user since the first Note series. In my opinion, no other phone out there will ever compare to Samsung's galaxy series devices. They all are just trying too hard. Samsung has always had the best picture and video clarity. Great processing so web searching, is a breeze. The AI features are great if you use them. Especially when using it on your photos. I am and always will be a Samsung fan. I can't wait when they release the tri-fold device, and the future holographic wrist phone I saw on a future tech video.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Black Friday phone
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Purchased on black Friday to replace my Samsung Note 10 plus that I've had since September of 2019. It's a decent phone so far. Haven't really had to use the Galaxy AI features yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product.
on June 29, 2026
Posted by: UltraSungLova
[This review was collected as part of a promotion.] I've been really happy with my Samsung device and it's become part of my everyday routine. One feature I use constantly is Galaxy AI. It helps me stay productive by making everyday tasks faster and more convenient, whether I'm organizing information, communicating, or looking things up.
I also use my Samsung device for streaming movies and TV shows, watching live sports, gaming, and staying connected with friends and family. The display is bright and sharp, which makes everything from videos to games look great, and the battery easily keeps up with my day.
For work and personal projects, it's reliable for emails, browsing, taking notes, and managing my schedule. Having everything in one device makes it easy to switch between work and entertainment without missing a beat.
Overall, my Samsung device has had a positive impact on my daily routine by helping me stay productive, entertained, and connected. The combination of strong performance, excellent display quality, and useful features like Galaxy AI makes it a device I rely on every day.
I also use my Samsung device for streaming movies and TV shows, watching live sports, gaming, and staying connected with friends and family. The display is bright and sharp, which makes everything from videos to games look great, and the battery easily keeps up with my day.
For work and personal projects, it's reliable for emails, browsing, taking notes, and managing my schedule. Having everything in one device makes it easy to switch between work and entertainment without missing a beat.
Overall, my Samsung device has had a positive impact on my daily routine by helping me stay productive, entertained, and connected. The combination of strong performance, excellent display quality, and useful features like Galaxy AI makes it a device I rely on every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Phone That Actually Keeps Up With Me
on June 30, 2026
Posted by: Dizzy4you
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra every day for both work and personal use, and it has honestly exceeded my expectations. I spend a lot of time taking photos outdoors, using GPS, watching videos, browsing the web, and handling business tasks, and this phone never feels slow. The battery easily lasts me all day, even on busy days when I'm constantly using it.
The camera is easily my favorite feature. The zoom is amazing, and the pictures stay sharp with great color and detail. I also use the S Pen more than I thought I would for quick notes and marking up photos.
Galaxy AI has been more useful than I expected. I've used it to help rewrite messages, organize information, and edit photos, and it's saved me time more than once. Everything on the phone feels smooth and responsive, and the display is one of the best I've ever seen, especially outdoors in bright sunlight. And its surprisingly strong.
I've broken more then one Samsung phone screens when I had the older Note models, but the screen on this S25 Ultra has been extremely good to me and its right around a year already and the phone still looks great, plus I don't use a case or screen protector because I like the sleek design of the Samsung phones.
I've broken more then one Samsung phone screens when I had the older Note models, but the screen on this S25 Ultra has been extremely good to me and its right around a year already and the phone still looks great, plus I don't use a case or screen protector because I like the sleek design of the Samsung phones.
The S25 Ultra is definitely a large phone, but for me that's a worthwhile trade-off because of everything it can do. If you want a phone that can handle just about anything you throw at it, I highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Light Large screen elegant
on June 30, 2026
Posted by: S25ultrafun
[This review was collected as part of a promotion.] The S25 ultra I feel is a very capable phone with Galaxy AI and the large screen and s-pen allows me to either use my voice to take notes or photos screen brightness is fantastic the unit is fast and the latest update makes my s25 ultra better and easier to use
Value
5
Written by a customer while visiting Samsung US