Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(29,301 Reviews)
Rating breakdown 29,301 reviews
5 Stars
25,096
4 Stars
3,290
3 Stars
569
2 Stars
161
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
4
Device performance is great but battery drains cra
on February 18, 2025
Posted by: Ram0709
[This review was collected as part of a promotion.] S25 ulta is packed with performance oriented chip. However the device is lacking battery drain. The camera eventhough captures pictures at a faster rate is somehow nor able to focus on nearby objects.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Audio eraser
on February 18, 2025
Posted by: Gemini25
[This review was collected as part of a promotion.] The S25 Ultra's audio and image enhancement capabilities represent a significant advancement in mobile technology, surpassing the performance of its predecessor, the S24 Ultra, and competitors. The AI-powered features, particularly the Magic Eraser, deliver exceptional results, significantly improving image quality. This upgrade represents a substantial improvement across the board.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a great upgrade
on February 18, 2025
Posted by: Marcos
[This review was collected as part of a promotion.] This new phone is insanely fast, with Seamless actions across apps. Everything done is Now brief. In reality, I use it as a computer more than a phone... watching sports, playing games, and streaming all types of comedy videos... as well as watching instructional videos.
I really like the fact that it hooks to android audio work no issues.... I'm sure that if I wanted to, I could have the s25 ai write this review, but it would be so perfect that no one would think it was real. Ha ha ha.
Enjoy your new phone.
I really like the fact that it hooks to android audio work no issues.... I'm sure that if I wanted to, I could have the s25 ai write this review, but it would be so perfect that no one would think it was real. Ha ha ha.
Enjoy your new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Feels very high quality
on February 18, 2025
Posted by: Mattnremi1123
[This review was collected as part of a promotion.] I upgraded from an s23ultra and this phone just feels more substantial and has better hand feel. Great quality phone, camera, and seamless actions across apps.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Finally a fully polished ultra device
on February 18, 2025
Posted by: Ricardoknales
[This review was collected as part of a promotion.] Seamless actions across apps make my workflow so much smoother. Now Brief is perfect for jotting down quick thoughts on the go. The audio eraser tool is surprisingly useful for cleaning up background noise in videos. These features really elevate the user experience. It's made my daily tasks much easier to manage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The mighty S25 Ultra
on February 18, 2025
Posted by: SamsungLovers4Ever
[This review was collected as part of a promotion.] I have been a great follower of Samsung and all its technology, I have had many opportunities to obtain different electronic equipment from other brands also known in the market but especially in the cell phone categories I have been a great follower and buyer of Samsung equipment, it seems to me that they have always evolved in their innovations, in high quality equipment and of course in the latest technology Samsung and Galaxy S25 Ultra the best! He has no competitor!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This phone feels like it could be a downgrade
on February 18, 2025
Posted by: Jerem0y
[This review was collected as part of a promotion.] This phone was a upgrade from the previous model of Samsung galaxy, and that previous model I feel was better than the new model. Though it's nice to have upgraded CPU and speed, there's other features that I miss. I miss the design very badly the s24 felt so much better to hold than the s25.
Value
2
Response from Samsung USBy R&R Team, February 18, 2025
Hi Jerem0y, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the enhanced speed and processor of you new phone. Without knowing what features you are missing with these updates, we have provided a link to the full device manual to help you discover new ways to accomplish these tasks. We have also shared a link to the Samsung Support Team to offer one on one assistance with any frustrations you may be experiencing. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Better camera and AI Improved
on February 18, 2025
Posted by: Momuser
[This review was collected as part of a promotion.] This phone looks like a twin of the s24 ultra but the new AI make it completely improved. The camera it has a better resolution and the help of AI with my pictures is a great tool for a non professional photographer.
I love the AI Use to make new stickers and very originals . Just like to keep learning about the AI features I'm jut beginning because it has many many new uses. The color of this phone is also really nice I bought the gold pink and I really like the new color. Really impressive AI
I love the AI Use to make new stickers and very originals . Just like to keep learning about the AI features I'm jut beginning because it has many many new uses. The color of this phone is also really nice I bought the gold pink and I really like the new color. Really impressive AI
Value
5
Written by a customer while visiting Samsung US