Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,168 Reviews)
Rating breakdown 27,168 reviews
5 Stars
23,294
4 Stars
3,009
3 Stars
528
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Love the product!
on June 29, 2026
Posted by: GMoney
[This review was collected as part of a promotion.] The phone is so simple yet packed with amny features that I enjoy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung ive owned
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my samsung s25 ultra it has been the best phone, i have owned this phone for over a year and would recommend anyone to buy it. The new galaxy ai feathers to help identify things and ask qustion while driving helps a lot when i dont need to pull over to search things that are needed in the moment. I love google messages though the phone only thing i wish os we could customize the message like we use to before google message was the only the only thing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra: AI Took the Wheel, But
on June 29, 2026
Posted by: DCJIVE
[This review was collected as part of a promotion.] I’ve spent enough time with the Galaxy S25 Ultra to realize exactly what Samsung was going for this year, and honestly, it’s a mixed bag. Don't get me wrong, it’s a powerhouse, but if you’ve been following the Ultra line over the years, you’ll notice a clear shift. It feels like they put all their chips on AI and decided to let the smaller, everyday hardware features slide.
The AI is the Star of the Show
There’s no denying it—the Galaxy AI features are the best thing about this phone. It’s genuinely impressive how integrated it all feels. The Now Brief widget gives you an incredibly accurate, personalized snapshot of your day, the handwriting recognition with the S Pen is freakishly precise, and features like the Audio Eraser and Auto Trim make on-the-fly editing a breeze. It learns your habits and makes suggestions that actually save time. If you want a phone that feels like a smart assistant constantly running in the background, this hits the mark perfectly. But the Hardware Took a Backseat
Here is where the frustration kicks in. The Ultra name used to mean getting the absolute bleeding edge of everything—the "kitchen sink" approach where no feature was spared. Now, it feels like Samsung got complacent with the hardware because the AI is doing the heavy lifting.
Charging Speeds: We are still stuck at 45W fast charging. In a world where significantly cheaper phones are hitting 65W, 100W, or even 120W, taking over an hour to hit 100% on a premium flagship feels completel
The AI is the Star of the Show
There’s no denying it—the Galaxy AI features are the best thing about this phone. It’s genuinely impressive how integrated it all feels. The Now Brief widget gives you an incredibly accurate, personalized snapshot of your day, the handwriting recognition with the S Pen is freakishly precise, and features like the Audio Eraser and Auto Trim make on-the-fly editing a breeze. It learns your habits and makes suggestions that actually save time. If you want a phone that feels like a smart assistant constantly running in the background, this hits the mark perfectly. But the Hardware Took a Backseat
Here is where the frustration kicks in. The Ultra name used to mean getting the absolute bleeding edge of everything—the "kitchen sink" approach where no feature was spared. Now, it feels like Samsung got complacent with the hardware because the AI is doing the heavy lifting.
Charging Speeds: We are still stuck at 45W fast charging. In a world where significantly cheaper phones are hitting 65W, 100W, or even 120W, taking over an hour to hit 100% on a premium flagship feels completel
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone !
on June 29, 2026
Posted by: Tland154
[This review was collected as part of a promotion.] Very nice phone . Great to take pictures with . Just a all around top of the line phone .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Over all not bad
on June 29, 2026
Posted by: 1phone2
[This review was collected as part of a promotion.] Signal strength not the best. And little on the heavy side.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best purchase I have made
on June 29, 2026
Posted by: marco2946
[This review was collected as part of a promotion.] This has been the best phone I have owned by far. Having Galaxy AI integrated into my phone makes research or completing day to day tasks much easier. Not only that, it also has great picture and video quality which I have already tested. This phones also allows me to play high end video games with zero trouble. Great battery aswell because it lasts a while and doesn't heat up that much. Overall this phone is a good 9/10 on my scale.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the translation features this phone has!
on June 29, 2026
Posted by: DreamWeaverSerenity
[This review was collected as part of a promotion.] I use the AI function more and more every day. That plus the translation feature sure make it so much easier to converse with my friends in other countries while gaming as it translates live during our chats. They can speak in their language and me in mine. It translates and reverse translates for me. Makes it a real game changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good overall but a couple of gripes
on June 29, 2026
Posted by: BigTex
[This review was collected as part of a promotion.] I like how I can search my photos with Galaxy AI. Thats very convenient. One of the cameras stutters and shakes sometimes. I had the exact issue on my last Samsung phone. Also Ive lost the S-pen twice because its not very secure in its slot. The battery doesn't last as long as it used to, but I guess thats to be expected. I like how you can circle something in an image to search it. The screen is great.
Value
4
Written by a customer while visiting Samsung US