Best Buy - Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

Average customer rating

4.8

(28,981 Reviews)

Rating breakdown 28,981 reviews

5 Stars

24,836

4 Stars

3,241

3 Stars

560

2 Stars

160

1 Star

184

86%of customers recommend this product.

(

1,136 out of 1,325

)

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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

Customer Rating

Awesome audio and video!

on May 7, 2025

Posted by: Luv2 shop

from Newman Il.

Expertise:Intermediate

I AM SO HAPPY WITH MY SAMSUNG S25 ULTRA $😉💯🤘🏻$$!!

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, May 7, 2025

Hello there we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so happy with the capabilities and usage of your new phone. We hope you have also enjoyed exploring the new features of Galaxy AI, and finding ways to integrate them in to your usage. We have provided a link to the full device manual and the Samsung Support Team to help you with this exploration, and answer any questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US

Customer Rating

A titanium punch punishing competition.

on May 6, 2025

Posted by: Luv2shop

from San Sancisco, CA

Expertise:Beginner

I finally purchased a fine titanium structured design strong Hefty in the fall and last month it has lasted this long and more than pleased just really happy unhackable no disturbances I can record music I can't take care of my edits my private files remain private

I would recommend this to a friend!

Response from Samsung USBy R&R Team, May 6, 2025

Hi there Luv2shop, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the usage of your new device, and finding it so useful for creating and storing your music and keeping it secure. We have provided links to resources to help you fully discover the capabilities of your device including Galaxy AI, and answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US

Customer Rating

Camera

on May 5, 2025

Posted by: Laradoboogie

Expertise:Intermediate

Just got one also LUV IT ❤️ great features with me 24/7

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, May 6, 2025

Hey Laradoboogie, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how much you love your new device, and are finding it such an amazing daily driver for your needs. Please, reach out ot us again any time with questions or to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages

Written by a customer while visiting Samsung US

Customer Rating

S PEN DOWNGRADE

on May 4, 2025

Posted by: JFin

from Ohio

Expertise:Expert

Possibly returning it soon. There are some things I love about this phone. When trying to set up my S Pen is when I found out that the functionality of it has been downgraded. I've been buying Samsung phones happily for years but why pay more for a phone that I've lost one of my favorite features of.

No, I would not recommend this to a friend.

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, May 5, 2025

Hi JFin, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand that changes to the functionality of a device and accessories can cause frustration, and hinder your overall enjoyment of your device. We have provided a link to an article to help you with the redesigned S Pen features and help you integrate them in to your usage. We have also provided a link to the full device manual to help you with voice commands and hand gestures you can also use to control your device. Lastly, we have provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US

Customer Rating

Not a fan anymore

on May 3, 2025

Posted by: Austin

Expertise:Expert

After this new update I'm droping my rateing ad ui affect rating in my book.

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, May 5, 2025

Hi Austin, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know that updates to the software of your device can cause frustration as you adjust to the changes in the usage. Software updates are also crucial in ensuring your device is secure and protected as well as operating as intended. We have provided a link to the Samsung Support Team if you have questions about your new update on your device, or any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US

Customer Rating

My favorite

on May 3, 2025

Posted by: Jpcii

Expertise:Expert

My first smartphone was a Galaxy s4. I've had a S4, S5, S7, note 10, note 20 ultra, note 20 5g Ultra.
The Galaxy S25 Ultra is the best yet.

I would recommend this to a friend!

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, May 5, 2025

Hey Jpcii, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you have always been so pleased with your Samsung Galaxy devices, and that you are finding your new one to be the best one you've ever had. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about this phone or any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages

Written by a customer while visiting Samsung US

Customer Rating

Great phone for the money

on May 3, 2025

Posted by: Hotrod

I bought this two days ago and i'm so happy that I got it

Response from Samsung USBy R&R Team, May 5, 2025

Hi Hotrod, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how excited you are about the purchase and initial usage of your new phone. We have provided a link to the full device manual to help you fully discover the features of your device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages

Written by a customer while visiting Samsung US

Customer Rating

Muy futurista

on May 2, 2025

Posted by: Werva

Expertise:Intermediate

One of the best decisions a cell phone can have made that meets all the long-lasting expectations.

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, May 6, 2025

Hi Werva, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to know you are having such a great user experience of your new phone and finding it keeping up with your throughout the day. We hope you have also had a chance to explore the features of Galaxy AI, and we have provided a link to the full device manual for your convenience. We have also provided a link to the Samsung Support Team if any questions come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages

Written by a customer while visiting Samsung US

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