Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(28,753 Reviews)
Open Ratings Snapshot
Rating breakdown 28,753 reviews
5 Stars
24,686
4 Stars
3,213
3 Stars
544
2 Stars
148
1 Star
162
86%of customers recommend this product. 
(
1,029 out of 1,192
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
Perfect device
on May 20, 2025
Posted by: Prentice
from Corinth, MS
Expertise:Intermediate
The accuracy of simplicity is unmatched. Clearly surpassed all of my expectations. I am still learning how much my expectations were diminished throughout gaming, streaming and competitive AI.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey Prentice, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear you are so pleased with this device, and that it has exceeded all of your expectations. We hope you'll reach out to us again in the future any time you have questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
not FLIP, hard on pants and shirt pockets
on May 19, 2025
Posted by: pplapeu
Expertise:Expert
Not a FLIP Z.... serious wiggle and dance to get it out of my pants!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 20, 2025
Hi there Pplapeu, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We understand that the larger display size can be amazing for your viewing and gaming, but also can take some adjustment when carrying it throughout the day. We hope you are loving the enhanced features, and finding so many uses for them every day. Please, reach out to us again any time with questions or additional feedback. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice big screen
on May 18, 2025
Posted by: TravelinJavelin
I'm super happy with my S25.. Nice & big to watch movies on my Semi
Response from Samsung USBy R&R Team, May 19, 2025
Hi there TravelinJavelin, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so pleased with the usage of your new device, and are loving the larger display size to watch all of your favorite movies. We hope you'll reach out to us again any time in the future if you have questions, or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good, but not ULTRA
on May 17, 2025
Posted by: Vish
Expertise:Expert
Everything's good except the bluetooth spen. HUGE DISSAPOINTMENT, I used that too often in s24 ultra
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 19, 2025
Hi there Vish, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the enhanced capabilities of your device. We understand how important specific features of your accessories are including the S Pen. We have provided a link to an article to help you integrate the redesigned features of the S Pen in to your usage. We have also shared a link to the full device manual that will highlight the hand gestures and voice commands you can also use with your camera. We have lastly, provided a link to the Samsung Support Team to offer additional assistance or answer any questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great tools
on May 17, 2025
Posted by: CJthemagicman
from Omaha, NE
Expertise:Intermediate
Great service and more cool is the number is Great too
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Hey CJthemagicman, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are enjoying the usage of your new phone. We have shared links to resources to help you discover additional features, integrate them in to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Looks great
on May 16, 2025
Posted by: Jay K
from california
Expertise:Intermediate
Finally received and unboxed the S25 Ultra grey. It seems slighter lighter and thinner than I thought. Not that big. Love it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 16, 2025
Hi Jay K, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the inital usage and experience with your device, and that it is surpassing your expectations. We have provided resources to help you further explore your device, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely amazing!
on May 15, 2025
Posted by: XthHaseoX
from Houston, Texas
Expertise:Expert
Absolutely flawless. There is an issue with the TTS on the One UI 7.0 update, though.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 15, 2025
Hey XthHaseoX, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how much you are loving the features and capabilities of your phone. We have provided a link to the Samsung Support Team to assist you with the TTS matter you mention experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SAMSUNG GALAXY S25 ULTRA TITANIUM WHITESILVER 1TB
on May 13, 2025
Posted by: Jess
from NEW YORK, NY
Expertise:Intermediate
Prepare to be absolutely blown away! The Samsung Galaxy S25 Ultra isn't just a phone; it's a portal to the future, and it deserves a resounding 5 out of 5 stars! From the moment you unbox it, you can feel the premium craftsmanship and cutting-edge technology radiating from this device.
Let's start with the visual masterpiece that is the display. Colors explode with vibrancy and clarity on the Dynamic AMOLED 3X screen. Scrolling is buttery smooth thanks to the adaptive refresh rate, and even under the brightest sunlight, the screen remains perfectly legible. Watching videos and playing games is an immersive experience unlike any other.
The camera system is simply phenomenal. Samsung has once again raised the bar, delivering incredible detail and dynamic range in every shot. Whether you're capturing sweeping landscapes or intricate close-ups, the results are consistently stunning. The zoom capabilities are mind-boggling, allowing you to capture crisp photos from incredible distances. Low-light performance is equally impressive, producing bright and clear images even in challenging conditions. The sheer versatility of the multiple lenses ensures you're always ready for any photographic opportunity.
Performance is lightning fast and incredibly smooth. The latest processor handles demanding tasks and graphics-intensive games with effortless ease. Multitasking is a breeze, with apps launching instantly and running seamlessly in the background. You'll never experience lag or slowdown, no matter how much you push this powerhouse.
Battery life is exceptional, easily lasting a full day of heavy use. And when you do need to charge, the super-fast charging capabilities get you back to 100% in no time.
Beyond the core features, the S25 Ultra boasts a sleek and durable design, intuitive software, and a host of innovative features that truly enhance the user experience. From the enhanced S Pen capabilities to the seamless integration with the Samsung ecosystem, every aspect of this phone feels thoughtfully designed and expertly executed.
In conclusion, the Samsung Galaxy S25 Ultra is not just an upgrade; it's a revolution. It sets a new standard for what a smartphone can be, delivering unparalleled performance, a breathtaking display, a groundbreaking camera system, and exceptional battery life, all wrapped in a stunning design. If you're looking for the absolute best that Android has to offer, look no further. This phone is a game-changer and earns a perfect 5 out of 5 stars!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 14, 2025
Hey Jess, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with the usage o fyour device, finding it so superior in camera, display, and versatility of usage. We have provided a link ot the Samsung Support Team for your convenience. They can offer one on one assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
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