Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(28,095 Reviews)
Open Ratings Snapshot
Rating breakdown 28,095 reviews
5 Stars
24,140
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product. 
(
1,028 out of 1,191
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
This is a great phone.
on August 19, 2025
Posted by: klrexg
[This review was collected as part of a promotion.] I don't use the Galaxy AI yet but plan to learn when I have more time. This phone take amazing pictures. I like the fact that I can keep my granddaughter occupied with the drawing feature. She love using the stylus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone l. Takes great photos
on August 19, 2025
Posted by: Panamanian89
[This review was collected as part of a promotion.] I am not a big fan of my AI. But its ok some times
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome quality
on August 19, 2025
Posted by: Dshepherd
[This review was collected as part of a promotion.] Pictures are spectacular. Videos are out of this world.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
10/10 Would buy again
on August 19, 2025
Posted by: LoveToShopSamsung
[This review was collected as part of a promotion.] The Galaxy S25 Ultra feels like a phone that can handle anything. The screen is gorgeous, smooth, and bright, and the cameras are some of the best I have used. Zoom shots actually look good, night photos are sharp, and everyday pictures come out clean without being overdone. It runs fast whether you are gaming, streaming, or juggling a bunch of apps.
The new AI features are surprisingly useful. Things like live translation, photo editing, and text help actually save time instead of feeling like a gimmick. It is not perfect and sometimes makes mistakes, but most of the time it feels like having a little assistant in your pocket.
It is still a huge phone, one handed use is tough, and while the battery gets you through the day it is not game changing. The software has a lot packed in, which can be helpful but also overwhelming.
The biggest drawback is the price. It is expensive and definitely more than most people need. But if you want the best display, cameras, performance, and now AI features that actually add value, it is an amazing choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better then the notes by far.
on August 19, 2025
Posted by: J5292b
[This review was collected as part of a promotion.] My phone the S25 ultra is my phone and computer. I use it for work, play ect. It dose everything I need it to do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best samsung phone ever
on August 19, 2025
Posted by: Nickyknowsbest
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S25 Ultra, and I’m beyond impressed with how powerful and smooth this phone is. Samsung really stepped up the game with this one.
Design & Display:
The build feels premium, sleek, and solid in the hand. The screen is absolutely stunning—bright, crisp, and buttery smooth with its high refresh rate. Watching videos, scrolling social media, or just browsing feels like an entirely new experience.
Performance:
This phone is incredibly fast. Apps open instantly, multitasking is effortless, and gaming runs without a hiccup. The battery life is excellent too—I can go through a full day of heavy use without worrying about charging.
Camera:
The camera system is one of my favorite things about the S25 Ultra. The photos are sharp, vibrant, and detailed even in low light. Zoom is crystal clear, and videos look professional-level. It honestly feels like carrying a DSLR in my pocket.
Features & Extras:
I love all the smart features Samsung packed in—customization options, improved S Pen integration, and AI tools that make things quicker and more fun. It feels like the phone learns how I use it and makes everything more seamless.
Final Thoughts:
The Samsung S25 Ultra is hands down one of the best smartphones out there right now. It’s powerful, packed with features, and feels worth every penny. If you’re considering an upgrade, I’d highly recommend it—you won’t be disappointed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Ultimate Phone
on August 19, 2025
Posted by: KingKlasTheRapper
[This review was collected as part of a promotion.] Been using the S25 Ultra for about a week and honestly, it’s amazing. The AI features are actually useful—not just buzzwords. It helps clean up my photos, summarize notes, and even translate calls on the fly. Super handy.
The camera is next level. Low light shots look unreal, and zoom is sharper than ever. Performance is super fast, and the screen is gorgeous as expected. Battery life’s been solid too. Samsung really nailed it with this one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever
on August 19, 2025
Posted by: BamaRedWingsFan
[This review was collected as part of a promotion.] This phone is the best Samsung phone that I've ever owned. The stylus pen is such a great feature. I didn't know id want one and now I'll never have another Samsung phone without it. Samsung AI is another amazing feature of this phone, it blows the competition away on so many levels. I know when the time comes, I'll be getting another Samsung phone that is for sure.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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