Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,934 Reviews)
Rating breakdown 27,934 reviews
5 Stars
23,956
4 Stars
3,103
3 Stars
534
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Great, sleek powerful device.
on September 18, 2025
Posted by: Antmar81
[This review was collected as part of a promotion.] Galaxy AI is a great resource. I was able to use it to narrow down my choices of over the range microwave during my kitchen renovation.
I use this device for social media, work and other leisure activities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Note noe called Ultra keeps getting better!
on September 18, 2025
Posted by: Jaybtt
[This review was collected as part of a promotion.] I have used the Note, now called Ultra since the Note 10. Each one gets better. There are still so many features that I have used from the Note 10 that I continue to use. Excited about the AI Gemini. I even got it to read The Art of War by Sun Tzu. I will stay loyal to the brand and this series. I love my S25Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 18, 2025
Posted by: BmanOSU
[This review was collected as part of a promotion.] This is a great phone. It has lots of function and works well for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone to purchase
on September 18, 2025
Posted by: Tayri15
[This review was collected as part of a promotion.] Its great phone , easy to use with AI ,just hit the botton and you get the answer without second, fast , secure, smart phone.
I do like it a lot
I do like it a lot
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is a true Galaxy Flagship device.
on September 18, 2025
Posted by: Chefschois7
[This review was collected as part of a promotion.] This device quickly wins you over, as a very capable and well built smartphone with all the latest cutting edge technology. The built in Galaxy Artificial Intelligence is present in all aspects of user interfaces. Weather a computer novice or a geek, you will not be intimidated to seek the assistance of the phone's A.I.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, minor problems.
on September 18, 2025
Posted by: RsuperMsi
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an outstanding flagship phone known for its stunning 6.9-inch QHD+ AMOLED display, powerful Snapdragon 8 Gen 4 Elite chipset, and versatile camera system, making it a top choice for users seeking premium performance and immersive visuals. Its AI features add a new level of smart interaction, with smooth multitasking and excellent gaming capabilities enhancing the overall experience. However, like many flagship devices, it does have minor issues—most notably, my specific S25 Ultra model tends to heat up during extended use or charging, particularly around the CPU area, which can be uncomfortable and cause occasional performance throttling. Battery life is another concern; I’ve experienced inconsistent battery drain that sometimes results in quicker-than-expected depletion during normal usage, likely influenced by background apps and 5G connectivity. Despite these heating and battery inconsistencies, the phone’s build quality, display brilliance, and smooth responsiveness still make the Galaxy S25 Ultra a great device worth considering, especially if users are mindful of managing settings to mitigate heat and battery issues. Overall, it strikes a strong balance between cutting-edge features and some manageable quirks typical of high-end smartphones
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Simply the best phone ever made. A masterpiece!
on September 18, 2025
Posted by: Raiderfan7
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a testament to refinement, pushing the boundaries of what a smartphone can be. While the design is an evolution of its predecessor, the subtle changes, like the slightly more rounded corners and the stunningly thin bezels around the 6.9-inch Dynamic AMOLED display, make it feel incredibly premium. The titanium frame and Gorilla Armor 2 glass provide a sense of durability that’s second to none.
Under the hood, the Snapdragon 8 Elite for Galaxy processor is a powerhouse. But the real star is Galaxy AI, which is now deeply integrated into the core experience. This isn't just about simple tricks; the on-device generative AI is lightning-fast, summarizing articles in real-time, drafting entire emails in your chosen tone, and even creating stunning images from a simple text prompt. It feels less like a feature and more like a proactive assistant, learning your habits to streamline your daily tasks in a way that feels genuinely helpful and intuitive.
The camera system is where the S25 Ultra truly shines. The 200MP main sensor captures breathtaking detail, and the upgraded 50MP ultrawide lens is a significant improvement. The dual telephoto lenses, a 10MP 3x and a 50MP 5x periscope, offer incredible versatility and are further enhanced by AI for cleaner zoom shots.
Battery life from the 5,000 mAh cell is excellent, easily lasting a full day of heavy use, and the 45W fast charging gets you back in the action quickly.
Overall, the Galaxy S25 Ultra is
Under the hood, the Snapdragon 8 Elite for Galaxy processor is a powerhouse. But the real star is Galaxy AI, which is now deeply integrated into the core experience. This isn't just about simple tricks; the on-device generative AI is lightning-fast, summarizing articles in real-time, drafting entire emails in your chosen tone, and even creating stunning images from a simple text prompt. It feels less like a feature and more like a proactive assistant, learning your habits to streamline your daily tasks in a way that feels genuinely helpful and intuitive.
The camera system is where the S25 Ultra truly shines. The 200MP main sensor captures breathtaking detail, and the upgraded 50MP ultrawide lens is a significant improvement. The dual telephoto lenses, a 10MP 3x and a 50MP 5x periscope, offer incredible versatility and are further enhanced by AI for cleaner zoom shots.
Battery life from the 5,000 mAh cell is excellent, easily lasting a full day of heavy use, and the 45W fast charging gets you back in the action quickly.
Overall, the Galaxy S25 Ultra is
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great new phone, from an enfranchised Note lover
on September 18, 2025
Posted by: Silvasis
[This review was collected as part of a promotion.] As a long time Galaxy Note user, finally being able to find a replacement in the extended Galaxy family -- was a god-send. From keeping features like the S-pen, as well as the similar overall screen size, to the familiar S-pen gestures -- I ended up not even noticing all the additions that came with the model as well.
I'm mostly unfamiliar with Galaxy AI, however, using the tool to search photos(and screenshots!) has been amazing. When it comes to isolating information or trying to grab a tracking number from a screenshot, the ai-based search is phenomenal.
Value
4
Written by a customer while visiting Samsung US