Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(27,928 Reviews)
Open Ratings Snapshot
Rating breakdown 27,928 reviews
5 Stars
23,951
4 Stars
3,102
3 Stars
534
2 Stars
159
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
4 out of 5
4
Great display
on September 19, 2025
Posted by: Pcrock
[This review was collected as part of a promotion.] I loved the initial interaction with the phone. Having been a samsung user for quiet a while they have completely got this one correct. I also loved the new Galaxy AI. I have been using "Galaxy AI" and the recent versions have become so much better. Back about the phone it feels looks and is premium. Love yhe design and the weight.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply beautiful device with the GOAT camera!
on September 19, 2025
Posted by: AlisonWonderland1128
[This review was collected as part of a promotion.] Galaxy AI is so amazing and helpful. The camera is the GOAT. I took a pic of the moon zoomed in, and you could see every single crater on it's surface. Beautiful phone. Samsung hit the mark... AGAIN!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best product ever
on September 19, 2025
Posted by: Cav3kitt3n
[This review was collected as part of a promotion.] I can do all my streaming, gaming, graphics designs all in one small device where ever I go! My phone is convenient and does everything I need. The AI is great. Helps with creating images and what not for my graphics. I absolutely love my Galaxy!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy is great
on September 19, 2025
Posted by: 4mykids
[This review was collected as part of a promotion.] This phone is light weight and the features are great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is speedy and reliable
on September 19, 2025
Posted by: RYKERS
[This review was collected as part of a promotion.] This phone came with Galaxy AI, an awesome camera. Super fast and user-friendly.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 19, 2025
Posted by: Maryv3
[This review was collected as part of a promotion.] The best phone.
I have been a very loyal Samsung note customer since the first note came out, then with the S series , to this amazing tool of a phone. I love the speed and the smart AI features.
Money well spend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Couple Months In
on September 19, 2025
Posted by: Seth
from United States
Expertise:Intermediate
Verified Purchase:Yes
Phone is awesome and I haven't even scratched the surface of all the features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
The product has great features
on September 19, 2025
Posted by: 0rezi42p
[This review was collected as part of a promotion.] Bixby helps
things work fast
And easy and simple define why it's caller samsung
Value
2 out of 5
2
Response from Samsung USBy R&R TeamSeptember 22, 2025
Hi there 0rezi42p, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are finding Bixby to be helpful in navigating and using your phone. We have provided a link to the manual for your device to assist you with the alignment of the settings and discovery of additional features like Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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