Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,077 Reviews)
Rating breakdown 27,077 reviews
5 Stars
23,256
4 Stars
3,001
3 Stars
515
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Posted by: Chase
Verified Purchase:Yes
It's a good phone but after barley a week and a half of ownership the display had a weird spot on it when it was off and on. Sent it to Samsung and the had to replace a board and fixed the screen a little. That spot is still there.
Response from Samsung USBy R&R Team, October 2, 2025
Hey Chase, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how important the uninterrupted viewing experience of your device is to you. We have provided a link to an article to help you with the spot you mention on your display. We have also shared a link to the Samsung Support Team to offer further assistance if this frustration continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Cellular Device
on October 1, 2025
Posted by: Silentdreams
[This review was collected as part of a promotion.] Had the phone 6 months. No complaints. Easy to use, comfortable in the hand. I even use the pen more in this model than previous pen models. Galaxy AI is decent. Photo quality is outstanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra is wonderful phone.
on October 1, 2025
Posted by: Sunny1287
[This review was collected as part of a promotion.] Samsung Galaxy S25' s Camera & Vidio Result is Ausam. Galaxy S25 Ultra making my life easier it means battery than before..I am very happy with my S25 Ultra phone...Thanks Samsung..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So good.
on October 1, 2025
Posted by: Jutt205
[This review was collected as part of a promotion.] This is soo good please buy it you would love ti so buy it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Stefan
from Bismarck
Expertise:Expert
Verified Purchase:Yes
No problem setting myself up. Was a great buy for me personally
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 1, 2025
Posted by: 2Stucknways
[This review was collected as part of a promotion.] I'm old school and don't use Galaxy AI or any AI. Stuck in my ways.
I primarily use my phone just for calls, texts, emails, and web browsing. I haven't found a need for other functions at this time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The samsung
on October 1, 2025
Posted by: Shari09
[This review was collected as part of a promotion.] S25 ultra got extreme functionality, sleek and smart design amazing camera and the process that brings gaming on next level it's 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A phone that was made for me
on October 1, 2025
Posted by: Linds7898
[This review was collected as part of a promotion.] I actually have the Galaxy S24 Ultra and have had it for amongst 4yrs! This phone does everything I need and would expect from my phone. I start my mornings by picking up my phone and seeing what is on my agenda for the day. I have programmed my AI to tell me not just what I have planned for the day but also The News and weather for the day to come. Not only had the AI been very helpful it has become a daily go to for so much I do on my phone. From reading and sorting emails to even helping me to do simple tasks like writing text message. My phone is an extension of myself and plays such and important roll in day to day projects. Never want to be without it!!!
Value
4
Written by a customer while visiting Samsung US