Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,271 Reviews)
Rating breakdown 27,271 reviews
5 Stars
23,375
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Sleek Design
on October 26, 2025
Posted by: Doubtfedemotion
[This review was collected as part of a promotion.] Very sold build. Snappy software, Galaxy AI makes editing photos of my pets a breeze. Top notch cameras.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I had a s20 ultra and it was amazing i can bet thi
on October 25, 2025
Posted by: Bozton82
[This review was collected as part of a promotion.] The new s25 is such a phone that it is way beyond other phones in the way of technology and it will be the fastest phone and best durable for the phones and it will hold its own name i ln this world
Value
5
Written by a customer while visiting Samsung US
Posted by: JCJr222
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
I've been addicted to the Samsung flagship phones since the Note8, which I upgraded to the Note9, Note10+, Note20, S22 Ultra, & S23 Ultra before purchasing my new S25 Ultra. I found that once I became proficient with the S Pen, it was a feature I just couldn't live without. The larger screens on these devices are amazing, especially when utilizing the split screen feature. I highly recommend this product to anyone who enjoys Samsung devices and is looking for an impressive upgrade at a reasonable price point.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Newer is not always better
on October 25, 2025
Posted by: Jaxc
from Tyler, Texas
Expertise:Intermediate
My husband & I have both used Samsung phones for years now, loved them. Until we both got these S25 Ultra phones back in the spring. My phone has had the most continuous problems from the start. Hard to set up, hard to understand, & hard to control - just touch a page & it jumps to another page or the sound just goes up or down on it's own, no matter what I set. I have had this strange message that pops up on my screen many times a day, something about my husband's phone, but they are not connected. It stays on the screen a few seconds & then goes away. Don't know where it comes from, what it means, or how to stop it. I did the settings like my last phone, but this new one has a mind of it's own. I don't feel secure. Would give anything to get my old S23 phone back!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, October 27, 2025
Hi there Jaxc, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when you have a new device that is not meeting your expectations, and we would love to assist you. We have provided a link to the complete manual to assist you with the ways the software has been changed from your previous device. We have also provided a link to the Samsung Support Team to assist you with the features that are not operating as intended that you mention with the software. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
When taking it to the next level is a click away.
on October 25, 2025
Posted by: Kingmac7
[This review was collected as part of a promotion.] Everything at the palm of your hand, this device has been amazing. When needing work done on Microsoft excel, word, creating letters, charts, etc. This device gives me the most accessible features to create any document while offering the best and most crisp display to match. When creating a document and having a mental block the Galaxy Ai feature will give you the spark to create professional grade documents while answering any questions that may come up. Also the display is amazing when during your down time you want to watch a video and or movie, the quality is the best thing next to having a TV with you. Last feature that I love is the pen, this not only allows you to be more detailed on your work, or create amazing art but it allows me to take notes and or write a message the old school way and it'll automatically turn it into text mode for me and that is a feature I personally love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Prrocessor
on October 25, 2025
Posted by: FirstSamsung
[This review was collected as part of a promotion.] Galaxy AI is subpar, it has a few glitches. Like if you call for it, sometimes it will end itself before you can ever talk. It's proficient whenever it does work.
The phone's hardware is great, Greta features, great customization, and great appearance. The camera is vibrant and easy to use.
The phone's hardware is great, Greta features, great customization, and great appearance. The camera is vibrant and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm loving my galaxy s25ultra
on October 25, 2025
Posted by: Poochie
[This review was collected as part of a promotion.] I'm absolutely loving my Samsung Galaxy AI. It's my go-to device for movies and TV shows, gaming, and staying up-to-date on the latest sports news. The vibrant display and smooth performance make it perfect for watching my favorite shows or catching up on work emails on the go.
The camera is surprisingly great too! I've taken some amazing photos of the beautiful sunset and even snapped some funny moments with friends.
For work and school, the Galaxy AI is a lifesaver. I can easily check emails, attend virtual meetings, and jot down notes during lectures. The battery life is impressive, lasting me all day even with heavy use.
Features like Dark Mode, circle to search, and Gemini are super convenient, making it easy to use my device.
Overall, the Samsung Galaxy AI has become an essential part of my daily routine, and I'm so grateful to have it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent device and worth an upgrade
on October 25, 2025
Posted by: Bestkr
[This review was collected as part of a promotion.] The screen has been upgraded and thats what I personally like the best. With the maleability of the settings you can personalize the utility and functions you prefer. Upgrading from last year's model to this one isnt worth it, but from two or three years ago the leap is more noticeable.
Value
4
Written by a customer while visiting Samsung US