Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,267 Reviews)
Rating breakdown 27,267 reviews
5 Stars
23,372
4 Stars
3,025
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
4
Strong battery
on November 10, 2025
Posted by: Phoneforwork
[This review was collected as part of a promotion.] The strong battery easily lasts up to 2 days of average use. The galaxy AI apps built into the phone are fun to experiment with. The pen seems like it could make taking meeting notes easy, but I haven't tried yet. Nice camera and it was easy to transfer from my old Galaxy S-10. I wish the phone was slightly smaller.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The new s25 ultra now you can be the test dummy
on November 10, 2025
Posted by: Darthmatter
[This review was collected as part of a promotion.] I have a s25 ultra when I got the phone I thought it was going to be so Great and all the problems I have with my old phone would go away boy was I wrong it's actually funny because I know that you will not use my review because it doesn't put you in the light the phone I got was not groud breaking it's kinda like when something new comes out like Ai and people go for it and all the promises about it's going to be great but it's not really great it will be great and all the new features will be so helpful and make your life easier well I believe that someday it will but it's not now because it never works well in the beginning and it needs a good ten years to become great and I'm one of the people that needs to write thes reviews so the engineers can get to fixing all the problems with the new tech and make it work like it's saposadly does already but in reality we are that first gen that we always look back on and say remember when we couldn't do that yet and we had to do this or that to make it come true that's what this phone is they should have never released this phone yet the things that were promised just are not true and we are the test subjects that will eventually be great and I don't think we should be paying all this time and effort for some big company just to have us poor people pay huge amounts to fix all the problems so you don't have to spend any money to do it kinda genuis but not cool because we can't afford to be your crutch I work hard to pay for my phone
Value
3
Response from Samsung USBy R&R Team, November 11, 2025
Hi there Darthmatter, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are always happy to help our customers troubleshoot any frustration they are experiencing, and work towards the intended functionality. Without knowing what features of your device are not meeting your expectations, we have provided a link to the Samsung Support Team. They can work with you directly through chat to resolve your frustrations. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great features
on November 10, 2025
Posted by: minmin
[This review was collected as part of a promotion.] my son love it i got it for his birthday, and I will also get on soon for myself
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pro and cons
on November 10, 2025
Posted by: Snoopster
[This review was collected as part of a promotion.] *Key Pros:*
- _Impressive AI capabilities_ with cross-app actions and Google Gemini integration
- _Excellent camera performance_ with sharper 50MP ultrawide lens
- _Long battery life_ with up to 17 hours of web surfing
- _Powerful performance_ with Snapdragon 8 Elite chip
- _Beautiful display_ with high brightness and color accuracy
- _Excellent camera performance_ with sharper 50MP ultrawide lens
- _Long battery life_ with up to 17 hours of web surfing
- _Powerful performance_ with Snapdragon 8 Elite chip
- _Beautiful display_ with high brightness and color accuracy
*Key Cons:*
- _No major camera hardware upgrades_ except for ultrawide lens
- _S Pen loses Bluetooth connectivity_
- _Qi2 charging requires a case_
- _S Pen loses Bluetooth connectivity_
- _Qi2 charging requires a case_
Overall, the S25 Ultra is considered one of the best Android phones, offering a premium experience with its sleek design, top-notch performance, and advanced AI features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the 120hz screen. The battery life and UI.
on November 10, 2025
Posted by: Ubergoober
[This review was collected as part of a promotion.] I love how versatile the phone is for picture taking ability. Gaming and all around multimedia machine. Battery life is A+. I recommend Samsung phones to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for high gamma phone
on November 10, 2025
Posted by: MrFitting
[This review was collected as part of a promotion.] The Galaxy AI is a great help surfing online and automatizaing tasks, like reply text messages, driving around and assisting with business.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely hands down best phone yet
on November 10, 2025
Posted by: Akslandgrl
[This review was collected as part of a promotion.] I am so pleased with this phone and all the new goodies! The Samsung AI has been a deal changer for me. I use my phone for work and it keeps up with me and my performance has been great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features camera is beautifu
on November 10, 2025
Posted by: Freshout95
[This review was collected as part of a promotion.] I use my s25 ultra for everything for work pictures recording videos music for fun you can do everything right down task just everything charge fast I play movies games on it Samsung has the best cameras
Value
5
Written by a customer while visiting Samsung US