Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,040 Reviews)
Rating breakdown 27,040 reviews
5 Stars
23,223
4 Stars
2,998
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Camera is amazing
on November 13, 2025
Posted by: Perl24
[This review was collected as part of a promotion.] Galaxy AI makes use hassle free. Enjoy taking pictures. Great quality photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on November 13, 2025
Posted by: Sammmy
[This review was collected as part of a promotion.] This is by far a device that no other manufacturer or OEM can touch. Big screen, fast, S Pen and multi tasking. What more could you ask for in a device. Oh did I forget great battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite!!!!
on November 13, 2025
Posted by: TMDILL19
Awesome phone !!!! It took me a bit to get the hang of the features because my last phone Samsung Galaxy S9 , The more I learn the more I love my new Galaxy S25 Ultra ......
Written by a customer while visiting Samsung US
Customer Rating
5
I want to try out the features. Especially the cam
on November 13, 2025
Posted by: Alwho1313
[This review was collected as part of a promotion.] I have a z folder but always liked my s24.ultra. would love to have a s 25 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my device!
on November 13, 2025
Posted by: RedBlue0121
[This review was collected as part of a promotion.] Love using my device for everything under the sun! I am still learning and exploring all of its features including the new Galaxy AI. The camera is amazing and functions are endless! The S pen adds extra flexibility for writing and photos!
Value
4
Response from Samsung USBy R&R Team, November 14, 2025
Hi RedBlue0121, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how much you love the usage of your device, and are finding it useful for a huge range of daily tasks. We hope you won't hesitate to reach out to us again in the future with questions, or additional feedback about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Battery life and battery function
on November 13, 2025
Posted by: Samsungs25ultra
[This review was collected as part of a promotion.] Its been 2-3 times this year that I have to get my phone repaired but have no answer on what the issue is. The fast charge wont work or the super fast charge. Sometimes it does and always indicates water but repair shops confirm no water detected. Worst Samsung experience I've had. Other than that I love the device itself. Its fast and the tech is awesome. The batter experience is not very helpful.
Value
4
Written by a customer while visiting Samsung US
Posted by: Vasanth
from North Carolina
Expertise:Expert
Verified Purchase:Yes
The best device I used so far, reliable, fast, and best AI device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 14, 2025
Hey there Vasanth, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are finding this to be the best device you have used, and that you are finding Galaxy AI so amazingly helpful for a range of daily tasks. We hope to hear from you again in the future with any questions, or additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This is the best smartphone on the world I love it
on November 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] When I use Galaxy AI that make everyting easy for my
And this is just the beguining of the future samsung is easy to use, safe, helpfull
Simple to discribe samsung in one word GREAT.
And this is just the beguining of the future samsung is easy to use, safe, helpfull
Simple to discribe samsung in one word GREAT.
Value
5
Response from Samsung USBy R&R Team, November 14, 2025
Hey Yancastillo, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how much you are loving the usage of Galaxy AI, and finding that it makes you life easier in a number of ways. We hope you'll reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US