Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,250 Reviews)
Rating breakdown 27,250 reviews
5 Stars
23,359
4 Stars
3,022
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Posted by: Sandeep
Verified Purchase:Yes
I love my new Samsung S25 ultra phone, I really got it for a very good price. Still exploring the phone.
Written by a customer while visiting Samsung US
Customer Rating
5
My Ultra S25
on November 26, 2025
Posted by: True4it
[This review was collected as part of a promotion.] The Samsung Ultra S25, (such a great phone) , and known for its premium features. I will boast that the advanced multi-lens camera systems with high-resolution sensors and AI-driven photography enhancements is the best and helps with all shots when need be. Beyond the camera, AI is also used to optimize battery life, app performance, and security. I feel happy and safe with this phone. Plus its fun to use!
Absolutely the best! The Galaxy S25 Ultra, really stand out with that multi-lens camera systems. The high-resolution main sensor, periscope zoom lenses, and advanced computational photography makes taking pictures a joy. Plus, they leverage AI for things like scene recognition, optimizing image quality, and even enhancing low-light photography. I feel like the family professional photographer in my home during the holiday seasons and family gatherings. Smiles!
Pleased to have upgraded to this phone because it's a fantastic piece of hardware for everyday use!
Phone calls to photos
Calculations to computer convenience!
This got it all!
Absolutely the best! The Galaxy S25 Ultra, really stand out with that multi-lens camera systems. The high-resolution main sensor, periscope zoom lenses, and advanced computational photography makes taking pictures a joy. Plus, they leverage AI for things like scene recognition, optimizing image quality, and even enhancing low-light photography. I feel like the family professional photographer in my home during the holiday seasons and family gatherings. Smiles!
Pleased to have upgraded to this phone because it's a fantastic piece of hardware for everyday use!
Phone calls to photos
Calculations to computer convenience!
This got it all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
2 steps back
on November 26, 2025
Posted by: ItsMeLetsPla
from Everywhere, USA
Expertise:Intermediate
S pen no longer operates camera like S23 ultra, why?
Why remove this function? Such a simple feature.
I'm honestly disappointed in this decision, but I'm only one of millions but will make sure all that my feedback know of this.
Why remove this function? Such a simple feature.
I'm honestly disappointed in this decision, but I'm only one of millions but will make sure all that my feedback know of this.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, December 1, 2025
Hey ItsMeLetsPla, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that changes to the features you have used in the past can cause frustration as you adjust to new features. We have provided a link to an article to help you with the new S Pen features, and to the complete manual to assist you with hand gestures and voice commands you can use with your camera. Lastly, we have provided a link to the Samsung Support Team to assist you if you have additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Steve
from Las Cruces, NM
Expertise:Expert
Verified Purchase:Yes
Easiest phone swap out I ever had. Just connected my old full five to my new s25 ultra and all the dado and everything, including 2FA, was transferred over.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great New Features
on November 26, 2025
Posted by: GamingPro2937
[This review was collected as part of a promotion.] Galaxy AI is super quick to build complete answers and guides, great for the new processor and amazing screen quality that works great for gaming.
Value
5
Written by a customer while visiting Samsung US
Posted by: Naren
from TX
Expertise:Intermediate
Verified Purchase:Yes
With s25 ultra ans spen it's very user friendly and could generate more ai images. Haven't explored much of it's capabilities but it's awesome
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product works well great gift !
on November 26, 2025
Posted by: Armyofone
[This review was collected as part of a promotion.] Galaxy ai great device highly recommlooks and works well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Device
on November 26, 2025
Posted by: Shariq
[This review was collected as part of a promotion.] Awesome Device running very fast and easy to connect and user-friendly، Quick downloading
Value
5
Written by a customer while visiting Samsung US