Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(27,250 Reviews)
Open Ratings Snapshot
Rating breakdown 27,250 reviews
5 Stars
23,359
4 Stars
3,022
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
4 out of 5
4
Nearly Perfect Phone
on November 28, 2025
Posted by: ReviewsRSuper
[This review was collected as part of a promotion.] The phone takes the best pictures I've seen on a phone! Galaxy AI is great especially when you want to remove say a dog from a picture. The spen is great for drawing while out say at a park bench. The phone is more powerful than I need, and has enough battery to last all day. It charges super fast so even if the battery was bad it really wouldn't be a major issue like it would be on an older phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on November 28, 2025
Posted by: Anonymous
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
I love my new phone. And the battery lasts a long time
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice phone
on November 28, 2025
Posted by: Rick
Verified Purchase:Yes
It works seamlessly with other Samsung products. Switching to this phone was also very easy.
I would recommend this to a friend!
Features
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on November 28, 2025
Posted by: babyboy14622
from Boise,ID
Expertise:Expert
one of the best phones i've had with Samsung and no issues
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery is not that great
on November 28, 2025
Posted by: Heena
from Seattle
Expertise:Intermediate
Verified Purchase:Yes
Battery discharge very fast and charging take lot of time
Features
2 out of 5
2
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R TeamDecember 1, 2025
Hey Heena, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important the lasting battery life of your device is to you every day. This intelligent battery should maximize automatically after a period of usage, and adjusting to your consumption habits. If this is not your experience, we have provided links to a few troubleshooting guides to help you maximize the battery life. We have also provided a link to the Samsung Support Team to assist you if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice
on November 28, 2025
Posted by: TPatton
from San Marcos, TX
Expertise:Intermediate
Verified Purchase:Yes
Nice phone, nice weight, nice size for my hand, nice screen size.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best yet great phone
on November 28, 2025
Posted by: DocWow25
[This review was collected as part of a promotion.] Smooth as butter! GREAT PHONE and addition to series
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Flagship That Feels a Step Ahead of Its Time
on November 28, 2025
Posted by: Abhijit Mahida
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
I recently upgraded to the Galaxy S25 Ultra 512GB, and it has genuinely exceeded my expectations in ways I didn’t anticipate. As someone who pays close attention to long term performance and real-world usability, this device has impressed me from day one.
The design feels premium without being flashy, and the balance in the hand is noticeably better than previous models. The display is on another level bright, sharp, and incredibly smooth. What stood out most to me, though, is the camera system. The improvements in low-light performance, clarity, and zoom stability are very real. Photos come out crisp and natural even when I’m shooting quickly.
Performance has been flawless so far. Apps open instantly, multitasking is seamless, and the battery comfortably lasts me through a heavy workday without worry. The extra storage (512GB) was absolutely worth it. I can shoot high-resolution photos and videos without constantly thinking about space.
Overall, this is one of those rare products that feels built for the future, not just for right now. I’m looking forward to seeing how it continues to perform over time, and I’d be happy to share more long-term insights if Samsung ever invites me to provide extended feedback.
Highly recommended for anyone who wants the best Samsung has to offer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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