Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,250 Reviews)
Rating breakdown 27,250 reviews
5 Stars
23,359
4 Stars
3,022
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Ultra was the right choice!
on December 3, 2025
Posted by: TurgMcFinniken
[This review was collected as part of a promotion.] Recently upgraded my phone from an old s21 to the s25 Ultra. Boy was it a huge leap! I can't get over how great the camera looks. I typically don't use many AI features, but the Galaxy AI options when it comes to cleaning up photos, or animating the weather onto my lock screen photo are really cool.
The phone runs smooth, doesn't freeze up on apps like my old device. The s-pen is also very handy and feels surprisingly tough for it's size.
Overall very happy with my new phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing capabilities!
on December 3, 2025
Posted by: Mykidsmom
[This review was collected as part of a promotion.] I use my device for everything! Galaxy AI helps get it all done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on December 3, 2025
Posted by: NefJker
[This review was collected as part of a promotion.] Phone has been great, quick, long lasting and helpful. Love the camera on this phone, low light picture look awesome on it. Battery has been great even on heavy use days for me I can usually make it home without worrying about it going dead. Galaxy AI has also been helpful as it can often help me find find products or information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Powerhouse Of A Phone
on December 3, 2025
Posted by: Riquelme187x
[This review was collected as part of a promotion.] What can I say about this phone that I'm sure hasn't been mentioned already. I made the switch from a Motorola 5G one Ace (a dinosaur). This S25 ultra smokes that phone in every category. I use this phone daily for tracking fitness, conversing with AI on multiple topics, setting dates and taking notes, vlogging with this amazing camera and shooting content for social media. The super fast charging 2.0 is a game changer. 20 min in a jam could get a sick amount of battery life and from 0 to 100 in under an hour. The screen is clear and bright and day time use is excellent. Solid build on the phone overall and the stylus is a nice touch and extremely responsive and accurate. Take care of the phone with a quality case and screen protector and it'll last a long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really awesome phone. Fast and reliable.
on December 3, 2025
Posted by: Metechpro1988
[This review was collected as part of a promotion.] Have been a fan for Samsung phones more than 10 years. Started with Galaxy S5, did not miss any of them single series after that. Samsung beats everybody when it comes to make new phones with new technologies. I really do appreciate there for my updates pretty much every time. I like their security features on the phone too.
Used to be a big Gemini fan for AI now see the Galaxy AI is really awesome and very very friendly too. Almost took Gemini off using Galaxy AI. Pretty fast using Galaxy AI and gets my personalization data pretty quick. Thanks to Samsung for that .
Like their phone their technologies. Have three of them samsung tv at home. One of them is 8K neo q led and other two are 4k qled tv. Used Vizio TV before but with picture quality nobody come close to Samsung. Especially when it comes to use of their smart thing app. Really makes life so easy and convenient.
I really do appreciate Samsung for all this thinking about customer needs. Will be a big fan for Samsung.
Like their phone their technologies. Have three of them samsung tv at home. One of them is 8K neo q led and other two are 4k qled tv. Used Vizio TV before but with picture quality nobody come close to Samsung. Especially when it comes to use of their smart thing app. Really makes life so easy and convenient.
I really do appreciate Samsung for all this thinking about customer needs. Will be a big fan for Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Screen, More Powerful, Most Useful & S-Pen
on December 3, 2025
Posted by: SamsungSteve
[This review was collected as part of a promotion.] Samsung S-Series always has the best looking screen over any other phone and it doesn't stop there. The ultra is more than just a smartphone, it's truly the only pocket computer, no other phone can do what the S25 Ultra is capable of.
#1- The S-Pen allows me to fill out documents, take notes, edit with precision & more, anywhere I am.
#2- The A.I. features are more useful and not just a gimmick. Editing pictures, emails or summarizing web pages or documents. It's like having an assistant with me and truly saves me time throughout the day.
#3- Samsung One U.I. has improved so much over the years and imo, is the best operating system over every other phone.
It's so versatile & robust in features, that I'm sure if you try it, you'll be amazed at all it has to offer.
It's so versatile & robust in features, that I'm sure if you try it, you'll be amazed at all it has to offer.
#4- Overall, the S25 Ultra, is so customizable, that you can tailor it to be unique and work for you, the way you want it to work. It's great out of the box, but if you want to take the time, you can elevate what a smart phone is. No matter what business your in, try it and I'm 100% positive it will save you time and help you in more ways than any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25
on December 2, 2025
Posted by: LoveHard
[This review was collected as part of a promotion.] The Galaxy AI is useful in photo generation and photo generation only. Otherwise it is pretty much useless and I would appreciate the ability to completely turn it off.
The new OS is great though. I love how customizable the widgets and lock screen are. The camera is clear and the resolution quality is great.
Value
5
Response from Samsung USBy R&R Team, February 20, 2026
Hi LoveHard, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the usage of your device. We have provided a link to the complete manual for your device to help you best align the settings to your preferences, and disable any features you are not wishing to use every day. We have also provided a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Frantz
Verified Purchase:Yes
It's a good phone so far. I wish the 🔋 stay last longer than it la right now
I would recommend this to a friend!
Value
4
Response from Samsung USBy R&R Team, February 20, 2026
Hi there Frantz, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you have been initally pleased with your device. The intelligent battery should maximize after a short period of usage as it adjusts to your consumption habits. This is sped along by allowing the battery to drain down during your normal usage. We have provided links to articles to help you maximize the battery life manually if this is not your experience. We have also provided a link to the complete manual for your device to help you fully explore the enhanced features, and align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you have any questions about your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US