Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,247 Reviews)
Rating breakdown 27,247 reviews
5 Stars
23,356
4 Stars
3,022
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
This phone is amazing. 10/10 Would buy another one
on December 5, 2025
Posted by: Nickname164
[This review was collected as part of a promotion.] So I've had my S25 Ultra since May of this year. Originally upgrading from a 2023 Moto G Power. This phone has been nothing but good to me and all the new and cool Galaxy AI features are really handy when it comes to cutting out problem area's in photos. My favorite part since I draw in my free time is the SPen. Though I have a few complaints. Mainly with the durability of the SPen and it's almost impossible to find a genuine replacement. Thought overall it's an amazing phone and one of the best phones I've ever had. I really love the durability of the phone. I've gone through 3 cases and 10 screen protectors and the phone is still in perfect condition. Some complaints though, there's not enough customization on the lock screen, half of the fonts, emojis, and icon packs have to be paid for, and finally there's a few OneUI bugs that happen sometimes. Like for example when my phone randomly restarts while I'm in the middle of using it. Though to get back to the point, I'd recommend this phone to anyone who likes taking photos, drawing or wants a really well performing phone. If anyone is more into the AI features on the phone with Galaxy AI and Google Gemini, I'd recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on December 5, 2025
Posted by: Mia2528
[This review was collected as part of a promotion.] This phone is wonderful. I love the Galaxy AI feature. I love the way the phones camera zooms in and you can see so much detail. Overall this is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had thus far
on December 5, 2025
Posted by: Teddy35
[This review was collected as part of a promotion.] From the specs to the updates, this has to be the best multi purpose smartphone device I have ever used since cellphones were introduced! Adding Galaxy AI makes this by far the greatest, most valuable, device I own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great photo and Great phone
on December 5, 2025
Posted by: Eatzamil8
[This review was collected as part of a promotion.] I use my phone almost every steaming movies games shopping
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The total package
on December 5, 2025
Posted by: GalaxyBuds3Pro
[This review was collected as part of a promotion.] The incredible Galaxy AI of this phone is so supportive in all of the creative work that I have done.
I researched extensively before choosing my next phone I had an s24 before that I had a fold I was torn between getting the new fold and the s25 and I am so glad that I chose this phone.
Everything that I do with this phone is amazing it is super fast it takes absolutely amazing photos and I can automate everything that I want to do.
I researched extensively before choosing my next phone I had an s24 before that I had a fold I was torn between getting the new fold and the s25 and I am so glad that I chose this phone.
Everything that I do with this phone is amazing it is super fast it takes absolutely amazing photos and I can automate everything that I want to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my s25 Ultra
on December 5, 2025
Posted by: Josephk
[This review was collected as part of a promotion.] I love the brightness of my screen the battery life the galaxy AI feature of deleting things off a photo I love everything about my phone I have used nothing but Samsung Galaxy phones for the last 10 years
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying samsung galaxy 25 ultra
on December 5, 2025
Posted by: Vee2See
[This review was collected as part of a promotion.] I'm still exploring AI, the speed of switching between apps. The smoothness and color is perfect. Camera-pictures are very clear. I have had this phone for about 6 months now and I am still enjoying my 25 ultra. I must say I have been a galaxy phone user for many years now and there's nothing bad to say. Thank you samsung for improving galaxy series over the years. Although I do try not to upgrade every year. Looking forward to upgrading my galaxy watch and galaxy ear buds to the most recent one very soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I adore my 25 Ultra
on December 5, 2025
Posted by: GrimLady
[This review was collected as part of a promotion.] This is the best phone I have ever owned. I can quickly switch between screens and manage everything efficiently. My favorite part is screenshots, I screenshot everything. It's been wonderful to not only be able to write legible on the screenshots, but the new circle to search has been a life saver. I don't have to think of keywords or an accurate description of the thing I need to Google, now I just circle it on the picture and get exactly what I need. I've used circle to search on a zoomed in picture of a bug I didn’t want to get too close to. The bug was harmless, by the way.
Value
5
Written by a customer while visiting Samsung US