Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB S908U Unlocked - Graphite
Average customer rating
4.6
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
192
4 Stars
42
3 Stars
6
2 Stars
4
1 Star
7
97%of customers recommend this product.
(
221 out of
229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB S908U Unlocked - Graphite
Customer Rating
5
Great build, screen, cameras
on June 29, 2022
Posted by: Vicmono
from Scottsdale, AZ
Expertise:Expert
[This review was collected as part of a promotion.] Beautiful and perfectly made. Superb cameras, superb performance, amazing screen. I really love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I expected and more
on June 29, 2022
Posted by: Jatsoon
from Seminary, MS
Expertise:Intermediate
[This review was collected as part of a promotion.] Coming from the Note 10+, I stuck with the Ultra (as the obvious path to stay on as a Note user). I'd read the reviews and was expecting essentially a faster version of what I had. I have to say, the display is impressive - visually and the ability to see in broad daylight is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on June 29, 2022
Posted by: Sumati1983
from Orange county
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this phone 2 months back. I like the performance overall. The camera quality is very good. The battery could be better. Feels like I have to charge my phone a lot. But I am very satisfied with the product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Features!
on June 29, 2022
Posted by: EJ33
from Menifee, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I am totally blown away by my S22 Ultra! It is incredibly fast, efficient, and makes my life so much easier. Samsung seems to have a wonderful grasp on exactly what will make my life easier. There are so many settings and features that I have not used, but my favorite feature is the incredible camera! 99% of the time there is no retouching needed. It's point, shoot, and done. The macro zoom and moon features are incredible! I love that it has a stylus built in. It took me a little bit to get used to the curved edges of the screen, but now I really love that detail. I highly recommend this phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This the best phone I've ever had since my galaxy
on June 29, 2022
Posted by: Dalton421
from Peekskill NY
Expertise:Intermediate
[This review was collected as part of a promotion.] My girlfriend bought me this brand new Samsung S22 ultra plus 4 my birthday I was on a waiting list to get it it took about 3 months but when I finally received it I could not believe my eyes. It takes the most beautiful pictures and videos. There isn't anything this phone cannot do
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Keeping my Z Fold 3 instead of this phone.
on June 8, 2022
Posted by: Jayko23
from Kissimmee, FL
Expertise:Expert
One of the reasons I wanted to give this phone a chance was because of the fear of my Z Fold 3 not surviving long term ownership . I have seen many people who's inner screen has shattered without the phone ever being dropped. I decided to give the s22 ultra a chance . when I first got it , I found the phone to look very clean and sturdy but that is where everything else ended. The phone battery is really bad , the phone lags and freezes up while opening apps and the phone experience was nothing compared to my Z Fold 3 which I love by the way . I decided to just keep the Z Fold 3 and take my chances with it until the Z Fold 4 comes out . I wouldn't recommend buying this phone.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy Michael Mynxx, Social Commerce, June 13, 2022
Hi Jayko23, thank you for your feedback on your Galaxy S22 Ultra 5G. We appreciate you taking the time to share with us. We are sorry to hear about all the difficulties you are having with the device. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. We regret to hear that wasn’t the case for you. It looks like your phone may still be under warranty, we recommend reaching out to our Samsung Care+ team and they can help troubleshoot your device. I have also provided some link that might be of use to you as well. Thanks again for being a Samsung customer.
Samsung Support:
https://www.samsung.com/us/support/
Repair:
https://www.samsung.com/us/support/service/
Warranty:
https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Samsung Support:
https://www.samsung.com/us/support/
Repair:
https://www.samsung.com/us/support/service/
Warranty:
https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Written by a customer while visiting Samsung US
Customer Rating
4
As of May 20, 2022, the wifi issue is not fixed
on May 20, 2022
Posted by: Benjamin
from Washington DC
Expertise:Expert
There is a serious issue with wifi connectivity on the S22U and the rest of the line up. The WIFI will disconnect intermittently and not provide the full bandwidth your router will offer. When you reset everything on your phone, you will initially get the full speed, in my case at least 250 mb/s, but it will quickly disconnect or throttle down to a crawl. This is unacceptable and Samsung really needs to address this.
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
The battery sucks
on May 9, 2022
Posted by: Dragoncj
from Wisconsin
Expertise:Intermediate
The battery doesn't last for or then 15 hours in mine... I have owned 3 months now and the full charge to die keeps getting shorter and shorter.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US