Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB S918U Unlocked - Sky Blue
Average customer rating
4.3
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
4
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB S918U Unlocked - Sky Blue
Customer Rating
2
NO SD CARD SLOT
on October 6, 2023
Posted by: John
from Texas
Expertise:Expert
The product is great . Except NO SD SLOT !! I wouldn't recommend or buy another one just Because of the SD slot is missing . Very Disappointing 👎
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, October 9, 2023
Howdy John,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 Ultra lacks expandable storage options, you do have cloud based storage options available to you if needed. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few options that are available to you, just to name a few options. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device, linked below. Please feel free to reach out to Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/ https://www.samsung.com/us/support/answer/ANS00091942/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 Ultra lacks expandable storage options, you do have cloud based storage options available to you if needed. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few options that are available to you, just to name a few options. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device, linked below. Please feel free to reach out to Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/ https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s23 ultra
on July 28, 2023
Posted by: Vvh265
from Ny
Expertise:Beginner
I bought my phone in April Samsung galaxy ultra
I have never had such a great phone before,only downside is my battery lasted so long now it doesn't seem to be as long but I love my phone the pictures are unbelievable ❤️
I have never had such a great phone before,only downside is my battery lasted so long now it doesn't seem to be as long but I love my phone the pictures are unbelievable ❤️
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s23 ultra 1 tb
on August 12, 2023
Posted by: Luvcolespeouse4ever
from NV
Expertise:Intermediate
Really great phone happy with my purchase! Upgraded from apple (iPhone 13 pro max) and it's been great so fat no complaints. Went from samsung s3 - s20fe to iphone xr - iphone 13 pro max and I'm glad to be back to samsung 😊
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Samsung yet!
on September 6, 2023
Posted by: Nomadicways1980
from Fort Worth, TX
Expertise:Expert
I got this phone about a month ago. I've wanted a Note since the Note 3. The S23 Ultra will do just fine. I used to Samsung so I'm good with One UI. I'm starting to utilize the S pen more and more into my daily routine. No hiccups as far as performance. Screen is plenty bright, and camera is great. I do not take a lot of photos or videos but the ones I've taken are the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE KING OF ALL PHONE
on October 1, 2023
Posted by: Tito
from Minneapolis
Expertise:Expert
KING SAMSUNG, THE GREATEST PHONE OF ALL TIME, SAMSUNG OUTDID THEMSELVES THIS TIME, ROUND OF A PLAUSE FOR SAMSUNG, TRULY AMAZING
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on October 24, 2023
Posted by: Punkin
from Danville Va
Expertise:Intermediate
I am very pleased with my 23 Ultra. I love the camera on this phone! I've always been an android user and I will never go to an iPhone!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best Samsung so far
on December 30, 2023
Posted by: Chino
Would give it 5 stars but doesn't come with the fast charging wall charger just the cable.
Written by a customer while visiting Samsung US