Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,802 Reviews)
Rating breakdown 16,802 reviews
5 Stars
14,533
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
5
Best phone out
on July 29, 2024
Posted by: S24ultratopflagship
[This review was collected as part of a promotion.] I have upgraded to the s24 ultra from the s23 ultra. Samsung did it again with making the best flagship phone on the market. Crisp jaw dropping pictures. Lighting speed making tasks and playing games run like a dream. The Galaxy AI was a great edition to and already awesome phone. Helps with writing emails or searching for items. The battery lasts me all day with heavy usage. The pen makes taking notes and coloring easy. Definitely would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about this phone!
on July 29, 2024
Posted by: Tourva
[This review was collected as part of a promotion.] I've been using the Galaxy S24 Ultra for a few weeks now, and I couldn't be happier with my choice. The 6.8-inch display is a real game-changer; the colors are incredibly vibrant, and the sharpness is perfect for streaming and gaming. The processor handles everything with ease, making multitasking smooth and fast. The camera system is phenomenal—I've taken some of the best photos and videos of my life with the 200MP main sensor. The detail is stunning, and the Galaxy AI enhancements make every shot look professional. Battery life has been impressive too; I can easily get through a full day of heavy use without needing a charge. Plus, the fast charging feature is a lifesaver. The design is sleek and feels premium, and the overall performance is top-notch. This phone is a powerhouse and has exceeded all my expectations. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra is fantastic
on July 29, 2024
Posted by: Doobiescoob
[This review was collected as part of a promotion.] I use my phone for various thing such as work, streaming, and gaming. And it works way better than anticipated. The screen is super bright and clear. Even when I'm outside during peak sunlight hours. The camera is a game changer paired with Galaxy Ai. It helps my look up things at an instant with the circle highlight feature. Overall it's a phone you have to experience for a bit to really get a grasp of all the features it has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy AI power
on July 29, 2024
Posted by: Daits1
[This review was collected as part of a promotion.] Device is fast and the camera is better than most h8gh end phones. Form factor is thin and wide. The AI feature is quite hand when you use Bixby or the camera.
The device does has many flaws too with important one is frequent unresponsive screen. The only way to resolve this issue is to restart the phone. That process is annoying and time consuming
Value
3
Response from Samsung USBy R&R Team, July 29, 2024
We appreciate your outreach! Your feedback is very valuable to us as we continue to make improvements. We noticed you reached out to us regarding your S24 Ultra. It's great to hear that you are happy with your device's speed and camera quality. We would like you to check out the attached link which should provide you with options to troubleshoot what you are experiencing with your screen. If this persists, reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001974/ (screen responsiveness)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001974/ (screen responsiveness)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Takes greeeat pictures
on July 29, 2024
Posted by: tommygunns
[This review was collected as part of a promotion.] Games and personal information take pictures with family and friends
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone!
on July 29, 2024
Posted by: Gxlaxyan
[This review was collected as part of a promotion.] This device has been extremely amazing and absolutely no flaws in having this device for these past couple of months! The Galaxy AI has been absolutely useful in helping me quickly locate what item I see on screen or even through the camera! I highly recommend the device to anyone who can get it, with it's amazing cameras and quick speed that it has, it's a no brainer. Just get it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The photos are stunning!
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] The S24 Ultra is absolutely amazing! I absolutely love the camera! I take lots of photos of my son so I have memories to look back on. The quality is unbelievable! Who knew a phone could do that! The AI feature makes things so much easier! I would highly recommend this phone to everyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the Ai on this phone changed my life
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] The S24 is a just amazing phone, it has a very good camera, a processor too powerful. with Galaxy AI it has become my best ally, it translates calls, messages, paragraphs from my native language to other languages. just samsung galaxy ai has changed my life. this purchase was my best choice.
Value
5
Written by a customer while visiting Samsung US