Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,802 Reviews)
Rating breakdown 16,802 reviews
5 Stars
14,533
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Posted by: Miguel
from New Jersey
Verified Purchase:Yes
It's a great phone.
Everyone needs to get one like this.
Everyone needs to get one like this.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Samsung Phone (512GB)
on July 19, 2024
Posted by: Vincent
from Staten Island, NY
Expertise:Expert
I meant to post this review here as I bought the 512gb version. This is an amazing phone. The battery life is better than any phone ive ever had and so is the screen. It is so crystal clear and bright even when outside in sunlight. I love all the samsung apps and services and the AI features are super useful. I had a z flip before this and the trade in went smoothly and worked perfectly. I have plenty of storage and I never worry about space on this phone. I will definitely buy samsung phones again in the future!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: J243
from Iowa
Expertise:Expert
Verified Purchase:Yes
Zero noticeable improvements from the S23 Ultra and instead of giving it exactly the same outer design, they moved the buttons a few millimeters just so you can't use the same case. Waste of money.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, July 19, 2024
We value your honest feedback and are committed to making improvements based on it. This new phone model features a rounded back for a more comfortable grip, as well as a unified design with a satin finish for both the back glass and frame. The phone is built with improved Armor Aluminum, providing better strength and hardness. The front and rear are made of Gorilla Glass Victus 2 for improved durability. The Galaxy S24 Ultra is equipped with an upgraded processor, resulting in a 41% improvement in NPU performance, 30% in GPU performance, and 20% in CPU performance compared to the Galaxy S23 Ultra. Additionally, its Vapor Chamber is 92% larger than its predecessor, allowing for improved heat dissipation. If you have any further concerns or questions, please don't hesitate to reach out to Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
One big regret
on July 19, 2024
Posted by: John C
I traded my S10 for this one. The phone/camera are fantastic. My biggest regret about getting this phone is that Samsung has done away with the SD Card slot to expand storage. If I had to do it again I wouldn't do it. I for this kind of money I want the SD Card slot.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 19, 2024
Posted by: Cissy
Received it last week and having a blast discovering all the goodies.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera, no need for a camera.
on July 19, 2024
Posted by: stargazing
from dublin,ca
Expertise:Beginner
I went to Joshua Tree last month for stargazing, and it allowed me to get unforgettable photos at night. All my friends had iPhones, but their phones were useless compared to my Samsung Galaxy. I could not forget the night with lots of photos taken in the dark sky. And also, it allowed me to take all the shooting stars in the night sky. I still can't believe I could take photos of all the stars and space debris (?) or shooting stars... lol
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gatorbaitgolf
Expertise:Intermediate
Verified Purchase:Yes
Battery life is horrible. I feel like I'm using a phone from 1999. Worst battery life I've had on a Samsung phone in a long time. It's a shame this costs so much for this poor battery. Same settings as my S23 Ultra but half the usage. Doesn't even make it to 1pm from 5am. My S23 Ultra lasted until 9pm
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, July 22, 2024
Thank you for leaving us your honest feedback. We appreciate all feedback as we aim to improve our products and services. We noticed you were reaching out to us about your S24 Ultra's battery life. If you want to extend the battery life of your phone or if you feel that the battery is draining fast, you can optimize your phone, manage app power, and optimize individual apps. Check out the link attached to further troubleshoot your battery. If this persists, we would like you to contact us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to-be-draining-faster/ (battery)
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Written by a customer while visiting Samsung US
Posted by: Snafu
from Miami, FL
Expertise:Expert
Verified Purchase:Yes
So far so good. Enjoying all the latest Android updates and phone improvements. Camera is amazing. Also, easy to manage and migrate all my data to it as well. Stylus is useful at times.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US