Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,802 Reviews)
Rating breakdown 16,802 reviews
5 Stars
14,533
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Posted by: Rachelle
from Ohio
Verified Purchase:Yes
I love it. Works like a charm. Is the best samsoung yet.
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rasel Rana
Verified Purchase:Yes
Excellence phone other than unlock issue. They could keep only iris or oris/face separately. I get hard time to unlock using mask
Features
5
Performance
5
Written by a customer while visiting Samsung US
Posted by: New Samsung Customer
Verified Purchase:Yes
So far so good. Phone is fast and does what it needs to. Camera takes some getting used to but overall takes great photos. My only complaint is the AI features. AI is more annoying and gimmicky than helpful. Other than that, this phone rocks.
Written by a customer while visiting Samsung US
Posted by: thecoffeeking
from Pottstown, Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
The screen is fantastic. The Anti-Glare and brightness is a massive improvement over the S23 Ultra. I am glad that the curved screen is gone. The only issue that i am having is the camera. In bright light, many pics come out over exposed.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Craig
from Waldorf MD
Expertise:Intermediate
Verified Purchase:Yes
Great looking phone, great features and love the interface with AI..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone Smooth performance for everyday use
on July 7, 2024
Posted by: ErgoProxyKilla
from Virginia
Expertise:Expert
Verified Purchase:Yes
Smooth performance for everyday use, great camera, amazing features not available on aosp.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen Shuts down
on July 7, 2024
Posted by: Juan
from New Jersey
Expertise:Intermediate
The phone shuts off the screen while you are looking at it, even if you have turned on 'keep the screen on while viewing'. If you are watching a video the screen shuts off. They have sent a few updates but no update on the screen shutting down. Do not buy this phone, its the most annoying thing about the phone.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, July 7, 2024
Thank you for your feedback, Juan. Our goal is to provide you with the best experience possible. We noticed that you contacted us about your S24 Ultra. Please remember that Samsung Care provides a 12-month manufacturer defect warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides comprehensive protection for your Galaxy device, covering unlimited drops, spills, and mechanical breakdowns, as well as theft and loss coverage. We see that you have initiated the troubleshooting process by turning on the 'keep the screen on while viewing' feature. We recommend that you reach out to Samsung Support so that we can gather additional information to assist you with this. - Kelvin
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Written by a customer while visiting Samsung US
Posted by: Milton L
from California
Expertise:Intermediate
Verified Purchase:Yes
Fast shipping, i got the best price and clear instructions for retur my trade old phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US