Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,802 Reviews)
Rating breakdown 16,802 reviews
5 Stars
14,533
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Posted by: Cystoman
Verified Purchase:Yes
A marvelous phone. Lots of settings and capabilities. Only complaint is a little pricey.
Written by a customer while visiting Samsung US
Posted by: Kish
Verified Purchase:Yes
Camera and photo editing software still need improvement. Not worth moving from s23 ultra to s24 ultra and wait for nrxt model.
Response from Samsung USBy Social Commerce, June 17, 2024
Hi there Kish,
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. If you’re unsure how to edit a photo or video in the Gallery app, let AI Edit Suggestion help you out. This feature lets you move and delete unwanted objects in order to create an entirely new image. You can also use additional options such as remastering, colorizing, removing reflections, and adding portrait effects to transform and elevate your photos and videos. Take a moment to review, "Use features with Galaxy AI on your Galaxy phone or tablet" if you would like to learn more about utilizing your Galaxy AI features to their full potential. If you have any questions for us after reviewing the resource that has been provided or if you would like any further assistance, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10000753/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. If you’re unsure how to edit a photo or video in the Gallery app, let AI Edit Suggestion help you out. This feature lets you move and delete unwanted objects in order to create an entirely new image. You can also use additional options such as remastering, colorizing, removing reflections, and adding portrait effects to transform and elevate your photos and videos. Take a moment to review, "Use features with Galaxy AI on your Galaxy phone or tablet" if you would like to learn more about utilizing your Galaxy AI features to their full potential. If you have any questions for us after reviewing the resource that has been provided or if you would like any further assistance, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10000753/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Posted by: Buckeye Tom
from Columbus, Ohio
Expertise:Intermediate
Verified Purchase:Yes
Phone is the same size, and works about the same, just much faster. The battery life is much improved from the S22 Ultra. It was an easy upgrade, and after using it for over a month, I am totally satisfied with the S24 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Upgraded to the S24 ultra from the s22 ultra. Definitely worth it just for the flat screen.
Written by a customer while visiting Samsung US
Customer Rating
5
çok güzel
on June 16, 2024
Posted by: aptii
5 numara herkese tavsiye ederim inşallah iyi bir cıyazdır
Written by a customer while visiting Samsung US
Posted by: Mr Webb
from Bronx Ny
Verified Purchase:Yes
I bought this phone because my my note 20 ultra was acting a little funny. After I transfered information that phone to the new one . I did a factory reset on the note 20 ultra. What ever problem there was it was corrected. So I did reach and ask owners to compare the 2 phones together. Would they switch phones from note20 ultra to s24 ultra and over 80 percent said they would not switch to the new phone. For various reasons So I decided to return the phone and get my money back.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lex b
Expertise:Intermediate
Verified Purchase:Yes
Fast delivery and happy with the company and phone easy to get set up.
Highly recommend phone & company
Highly recommend phone & company
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Shibluz Zaman
from Philadelphia
Verified Purchase:Yes
Battery go down very fast.
Google navigation/map get stuck while driving. If I try to switch different locations then I need to close the whole app and reopen for new locations.
Google navigation/map get stuck while driving. If I try to switch different locations then I need to close the whole app and reopen for new locations.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, June 17, 2024
Howdy Shibluz,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra's 5000mAh intelligent, all-day battery has long life that can allow you to watch videos for up to 30 hours or play music for up to 95 hours. If your device is not performing up to these expectations, please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have some free time available. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra's 5000mAh intelligent, all-day battery has long life that can allow you to watch videos for up to 30 hours or play music for up to 95 hours. If your device is not performing up to these expectations, please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have some free time available. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US