Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,802 Reviews)
Rating breakdown 16,802 reviews
5 Stars
14,533
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Posted by: Samuel
from Rexburg, ID
Expertise:Expert
Verified Purchase:Yes
Over-advertised - not much different than my S20FE 5g, but still love it!!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 14, 2024
Posted by: Zhekar
The Best Brand in The world.......................
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Midlothian, VA
Expertise:Expert
Verified Purchase:Yes
Excellent experience, as usual. Smooth transaction and delightful trade in process. Samsung is the best, ever. I'm your loyal client forever! Thank you so much.
Sam Jiries
Sam Jiries
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Jessie
Expertise:Intermediate
Verified Purchase:Yes
Clear instructions and fast shipping. Packaging ensured phone arrived in mint condition.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Newer is better but missing the external storage.
on June 15, 2024
Posted by: Sunnyvale087
from California
Expertise:Intermediate
Verified Purchase:Yes
Fast delivery. Same as described. Only missing my external storage. Good camera.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great fea pero bueno
on June 15, 2024
Posted by: Luv2shop
I bout i soap.mi que no 😔 ☹️ de mi vida que 7LUYB8SxRKgQ2EXo en mi
Written by a customer while visiting Samsung US
Customer Rating
2
Great phone with a problem for deaf users.Noodnick
on June 15, 2024
Posted by: Noodnick
Expertise:Expert
The Bluetooth and other features on my S23 stopped working. Samsung offered a trade in upgrade to S24. Since I'm almost 100% deaf I need the Bluetooth for my hearing aides. The S24 upgrade at present has a failed Bluetooth like the others before it. I think Samsung is looking at a major problem for handicapped users.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy Social Commerce, June 17, 2024
Hey Noodnick,
Thank you for finding the free time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love to be able to assist you with what you are currently experiencing with your Galaxy S24 Ultra's Bluetooth connectivity, however, without having more information available and without being able to ask you any follow up questions to clarify what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. We also suggest reaching out to the manufacturer of your hearing aids to inquire if they may have any potential solutions available in terms of compatibility with their products/software. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00087102/
Thank you for finding the free time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love to be able to assist you with what you are currently experiencing with your Galaxy S24 Ultra's Bluetooth connectivity, however, without having more information available and without being able to ask you any follow up questions to clarify what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. We also suggest reaching out to the manufacturer of your hearing aids to inquire if they may have any potential solutions available in terms of compatibility with their products/software. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00087102/
Written by a customer while visiting Samsung US
Posted by: Randy
Verified Purchase:Yes
Very impressive phone, especially the camera, well built.
Written by a customer while visiting Samsung US