Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
5
Loving all the features especially the AI
on April 29, 2024
Posted by: Mr9000
[This review was collected as part of a promotion.] The S24 Ultra is amazing since I got it. The feel in your hand and the easy of use and set. Especially migrating from my other phone. I have been excited for Galaxy AI and it didn't disappoint. In the future model I would love more colour variations. Especially a Red. The phone camera is amazing especially the 100x zoom and taking pictures at night is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solar eclipse
on April 29, 2024
Posted by: Ziggy147
[This review was collected as part of a promotion.] Caught the 2024 solar eclipse on this phone and couldn't be more happier to capture such an extraordinary moment using this device.
The AI feature is incredibly accurate and the google assistant can answer precise questions and give a multitude of sources.
The AI feature is incredibly accurate and the google assistant can answer precise questions and give a multitude of sources.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on April 29, 2024
Posted by: Mohammadali
[This review was collected as part of a promotion.] Excellent device for pictures, video. The pictures very clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new AI system
on April 29, 2024
Posted by: Dtre09
[This review was collected as part of a promotion.] Its up to date with everything you can do what ever with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Flagship Phone
on April 29, 2024
Posted by: TrueAnarki
[This review was collected as part of a promotion.] Absolutely impressed with the Galaxy S24 Ultra! It's a beast of a phone - super fast processor, amazing cameras, and a battery that lasts all day. The S Pen is a great productivity tool, and the AI features are really useful. The only things to consider are that it's a bit pricey and bulky, but overall, it's the best phone I've ever used. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S24 Ultra: A Stunning Revelation
on April 29, 2024
Posted by: EarthlyFauna
[This review was collected as part of a promotion.] Let me start by saying, the Samsung S24 Ultra is hands down one of the best smartphones I've ever owned & has exceeded my expectations in almost every way possible.
First off, the display is absolutely gorgeous with its vibrant colors and crisp details. Plus, the 4K resolution makes every picture pop, whether I'm snapping photos or viewing them on the screen.
Performance-wise, this phone is a beast. It handles everything I throw at it with ease and with its powerful processor and ample RAM, lag and slowdowns are practically non-existent.
Now, let's talk about the camera. Wow. The quad-camera setup on the S24 Ultra takes photography to the next level. Whether I'm capturing landscapes, close-ups, or portraits, the level of detail and clarity is truly impressive.
Battery life is another area where the S24 Ultra shines. I'm a heavy user. Despite this, the phone easily lasts me through a full day of use, and fast charging means I'm never stranded with a dead battery for long.
Now, onto the one issue I've encountered: the text messaging app occasionally deletes sent/received photos without warning on its own. While it hasn't been a dealbreaker for me, it's definitely something Samsung should address in future updates.
Overall, despite this minor hiccup, I couldn't be happier with my Samsung S24 Ultra. It's a powerhouse of a phone that delivers on all fronts, from design to performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Insane Upgrade!
on April 29, 2024
Posted by: Trav0921
[This review was collected as part of a promotion.] I upgraded from the Galaxy Note 20 Ultra 5G and WOW! What an upgrade!
The camera itself was worth the upgrade. Comparing photos taken from each phone side by side is night and day.
The battery life was never typically an issue, but i can see a slight improvement on battery life. Same with the speed, never really was an issue, but the s24 Ultra is definitely noticeably faster.
The camera itself was worth the upgrade. Comparing photos taken from each phone side by side is night and day.
The battery life was never typically an issue, but i can see a slight improvement on battery life. Same with the speed, never really was an issue, but the s24 Ultra is definitely noticeably faster.
If you're coming from a phone around the same age as the Note 20 Ultra, it is absolutely worth it to upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Issues with Device
on April 29, 2024
Posted by: Thomas
[This review was collected as part of a promotion.] First one stopped recognizing the fingerprint reader. Second one had less than 2 months and already have pink pixel down right side of screen very annoying.
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hello there Thomas,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your honesty as we strive to provide the best products on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor, take a look at "Samsung phone is not recognizing fingerprints" to help resolve what you may be experiencing with your device. If there are pink lines or small dots on your screen, they could be stuck or dead pixels. "Pink lines or dead pixels on Galaxy phone or tablet's display" is a great troubleshooting resource to review to help resolve what you have described to be experiencing with your display. If you would like additional assistance after reviewing the resources that have been provided, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your honesty as we strive to provide the best products on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor, take a look at "Samsung phone is not recognizing fingerprints" to help resolve what you may be experiencing with your device. If there are pink lines or small dots on your screen, they could be stuck or dead pixels. "Pink lines or dead pixels on Galaxy phone or tablet's display" is a great troubleshooting resource to review to help resolve what you have described to be experiencing with your display. If you would like additional assistance after reviewing the resources that have been provided, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Written by a customer while visiting Samsung US