Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,800 Reviews)
Rating breakdown 16,800 reviews
5 Stars
14,532
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
3
Phone Access only
on July 19, 2025
Posted by: AndraW
[This review was collected as part of a promotion.] Personal device. YouTube access primarily. I rarely call or take calls.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hi there AndraW, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are pleased with the usage of your device for streaming. We have provided links to the complete manual for your device to help you with additional features you may want to integrate in to your usage, and to the Samsung Support Team if any questions come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features.
on July 19, 2025
Posted by: Eztli9
[This review was collected as part of a promotion.] Great in all aspects and Galaxy AI is very easy and intuitive. Processes are fast and great picture quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Fell in Love on Day One
on July 19, 2025
Posted by: KtotheB
[This review was collected as part of a promotion.] Ever since I began using, it has been a wonderful experience. It handles business very well, has excellent features, and no phone camera is more exceptional. It looks great, and I appreciate the Google companionship...which includes Google AI. The updates are continuously keeping me up to date, and I very rarely (if ever) need any sort of repairs. I have always and will always remain a Samsung Galaxy customer, unless I feel taken for granted. For now, I believe I'm valued as a customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone works well. Camera is amazing.
on July 19, 2025
Posted by: LinemanSTL
[This review was collected as part of a promotion.] Device is equipped with "GalaxyAI" was installed automatically but have not used this feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on July 19, 2025
Posted by: Jessied01
[This review was collected as part of a promotion.] This phone is great it's camera takes great pictures. Watching videos with its big screen makes it enjoyable. Also multitasking is easy using this phone. And is surprised by how long it's battery last.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is greatness
on July 19, 2025
Posted by: RidinWfaith
[This review was collected as part of a promotion.] I absolutely love this phone. Galaxy AI is really nice to have and can be very helpful. I love the Bluetooth features on the s pen. I have preordered a z fold 7 but I love this phone so much I couldn't bear to part with it. I am going to be using this as much as the z fold 7 and it will continue to be the phone I use for my motorcycle with my quadlock mag case. Samsung hit it out of the park on this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra
on July 19, 2025
Posted by: Matt666
[This review was collected as part of a promotion.] Everything is great. The fastest phone I ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its like having a mini computer in your hands
on July 19, 2025
Posted by: Cjgrove0503
[This review was collected as part of a promotion.] Wow! The Samsung Galaxy S24 Ultra has completely blown me away. As a former LG loyalist, I always thought Samsung was overrated, but I was dead wrong. This phone is a game-changer. The S Pen is extremely handy and makes screen selections and drawing feel natural. I use the AI features constantly- its incredibly useful. The screen size and quality are simply excellent, making everything from texting to gaming and work a pleasure.
What really surprised me was how customizable it is, letting me pick between Google or Samsung services.
It outperforms all my previous phones by a long shot, my only wish that it was a little cheaper! Seriously, If you're on the fence, I highly recommend the S24 ultra.
What really surprised me was how customizable it is, letting me pick between Google or Samsung services.
It outperforms all my previous phones by a long shot, my only wish that it was a little cheaper! Seriously, If you're on the fence, I highly recommend the S24 ultra.
Value
5
Written by a customer while visiting Samsung US