Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8 out of 5
4.8
(16,800 Reviews)
Open Ratings Snapshot
Rating breakdown 16,800 reviews
5 Stars
14,532
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
4 out of 5
4
A True Powerhouse with Smart AI Features
on June 2, 2025
Posted by: Rojjii
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is hands-down the best phone I’ve ever used. From the premium titanium build to the stunning AMOLED display, it feels like a futuristic device. What really stands out is Galaxy AI it’s not just a gimmick. I’ve been using the AI features for real-time call translation when chatting with my relatives overseas, and it's been incredibly accurate and useful.
I also love how I can edit photos using AI tools it lets me erase objects or even move people around effortlessly. For work, I’ve used the AI summarization to condense long notes and emails, which saves a lot of time.
I use the phone daily for streaming, gaming, and even editing videos. The performance is buttery smooth, and battery life easily lasts me a full day, sometimes more. The camera system is incredible especially the new 5x zoom lens. Whether I’m recording sports games or snapping sunsets, it never disappoints.
Samsung nailed it with the S24 Ultra. Galaxy AI just adds that smart, futuristic edge that makes everyday use even better.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best bang for The Buck
on June 2, 2025
Posted by: IrishBlue
[This review was collected as part of a promotion.] I have had this s24 Ultra for 2 years and hands done is one of the best , easy to use phones on the market .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My S24 ultra is my best friend
on June 2, 2025
Posted by: MrDanny2604
[This review was collected as part of a promotion.] I have this smartphone for a few months, it has been evolving at my pace and every day it is my main tool, it carries my notes which I enjoy doing with the Spen, it also carries something that I love and it is its very versatile and always functional camera, thanks to its screen I can observe my photographs taken or any of my content without worrying about reflections or that they look horrible, its Galaxy Ai function gives us such useful functions that you are always using, in texts, Taking and editing your images, and of course making corrections to everything you have doubts about and that need that extra help. One ui 7 intuitive and super fluid, with successful functions and no junk to distract you, and to be honest it is the android with the most customization I have ever had, so this s24 moves at your pace, as you need it, always ready for you, as your best friend. A purchase that will surely last me for many years.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Like it more than my ultra21
on June 2, 2025
Posted by: Kayzee
[This review was collected as part of a promotion.] I hardly set on my desktop any more. My lap top is collecting dust i use my s24 altra form most of my production and media app.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great dialy Device with all the bells and whistles
on June 2, 2025
Posted by: DJPHATRABBIT
[This review was collected as part of a promotion.] I've had the S24 Ultra for about 2 years. Where as, I was very interested upgrading to the S25 ultra, I realize my phone was really the whole package. Great cameras, amazing battery life, fast and smooth processing and now with the new update over all new life.
Thank you for the great phone and if there was one thing I would as for faster charging.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and love the stylus
on June 2, 2025
Posted by: Dae5192
[This review was collected as part of a promotion.] Ive had this phone since it came out. The stylus is unmatched. The screen is large and bright. Battery lasts forever. My hands are on the smaller side so it can be tricky to hold on to at times. But with the right case, that's an easy problem to solve. Overall I love this device . The new galaxy ai feature is awesome. Takes some getting use to but its helpful!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is 5 out of 5
on June 2, 2025
Posted by: Bengals74
[This review was collected as part of a promotion.] The Samsung S24 Ultra has great features. It has a slim sleek design, camera stands over every phone on the market. The camera is the best feature on the phone. Samsung AI is the top of the line AI. Excellent phone by Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a great feature
on June 2, 2025
Posted by: Cicelonm03
[This review was collected as part of a promotion.] AI is a great feature, i love my Samsung with everything about it 😍 🙌. That was my best purchase I ever made ❤️ 😍
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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