Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Graphite
Average customer rating
4.7
(3,263 Reviews)
Rating breakdown 3,263 reviews
5 Stars
2,529
4 Stars
544
3 Stars
89
2 Stars
43
1 Star
58
89%of customers recommend this product.
(
622 out of
698)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Graphite
Customer Rating
5
A darn good time of a phone!
on January 1, 2023
Posted by: Datagetro
from Fresno, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Perfectly sized to my hands. Great, clear, colorful screen. On point with my wants and needs of how a phone should look and feel!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
NO expandable storage?!
on January 5, 2023
Posted by: AFaith
Expertise:Intermediate
Just switched over from S20 today. Automatic minus 2 stars because there is NO Micro SD card slot!!! I prefer Android over Apple because they didn't do idiotic things like that.
Features
3
Performance
4
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, January 10, 2023
Hi AFaith,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your critique is welcomed as we strive to innovate and improve on our product design and functionality. I've attached the link to Samsung Support below, please reach out to them if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your critique is welcomed as we strive to innovate and improve on our product design and functionality. I've attached the link to Samsung Support below, please reach out to them if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!!
on January 12, 2023
Posted by: Brookie
I love this phone. It was an excellent choice. I recommend this to anyone who is looking for a new phone.
Written by a customer while visiting Samsung US
Customer Rating
1
Not what I expected, in a bad way
on January 14, 2023
Posted by: Sukie
from Portland, ME
Expertise:Expert
I bought this phone is October 2022. I upgraded from the ultra 21. Since getting this phone, I keep dropping calls, texts don't go through and even with 4 bars of 5g I don't have any service. I thought it was my provider but I have 2 co-workers that upgraded the same time I did and they have different networks and are having the same issues. Also, the screen doesn't touch well...I have to press buttons several times for it to work. Just not happy with the amount I paid for this for it to not work as well as the older model. The camera is the only nice thing about it.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 17, 2023
Hi Sukie,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as it ensures we remain innovative and improve on the designs and functionality of our products. I've attached some links that should help with your texts not going thru and the dropped calls you've experienced. Also, since it sounds as if your device is still under warranty, I've linked our warranty department below. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Messages on Samsung phone are slow, do not send, or cannot be received
Dropped calls on a Samsung phone
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as it ensures we remain innovative and improve on the designs and functionality of our products. I've attached some links that should help with your texts not going thru and the dropped calls you've experienced. Also, since it sounds as if your device is still under warranty, I've linked our warranty department below. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Messages on Samsung phone are slow, do not send, or cannot be received
Dropped calls on a Samsung phone
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
BEWARE motherboard failure less than 8 months...
on January 17, 2023
Posted by: RIGHT2REPAIR
from Montana
Expertise:Intermediate
Third time writing a review because samsung refuses to allow anything negative written about this phone. Simply put, an utter joke that a flagship phone had a motherboard failure within 8 months. Stay aware from this phone
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 19, 2023
Hello,
Thank you for your thoughts on the Samsung Galaxy S22 Ultra. Your feedback is valuable as we continue leading the charge on innovation. We never want our customers to feel as if they’ve had a less than idea experience. It sounds as if your device is still under warranty, so I've linked our warranty department below. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your thoughts on the Samsung Galaxy S22 Ultra. Your feedback is valuable as we continue leading the charge on innovation. We never want our customers to feel as if they’ve had a less than idea experience. It sounds as if your device is still under warranty, so I've linked our warranty department below. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
My first Galaxy
on January 30, 2023
Posted by: Riesse
from Houston Texas
I've been wanting a Samsung Galaxy since the Note 5. I finally found myself in the position where I needed a top of the line phone for work. The Galaxy S22 Ultra has worked beyond expectations at first. Here recently I have had a bit of lagging in speed even after clearing up unwanted files.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on February 11, 2023
Posted by: Eric
from El Paso
Expertise:Expert
Good looking and easy to use, good photo effect，Night shooting is also very powerful
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Note Ever!!!
on February 17, 2023
Posted by: Hiu224
[This review was collected as part of a promotion.] Great phone! Note at it's finest iteration. I upgraded my Note 20 Ultra 5g to the S22 Ultra 5g and it exceeds my expectations. So many things refined and lots of new features make this an amazing upgrade to all Note lovers.
Written by a customer while visiting Samsung US