Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Graphite
Average customer rating
4.7
(3,263 Reviews)
Rating breakdown 3,263 reviews
5 Stars
2,529
4 Stars
544
3 Stars
89
2 Stars
43
1 Star
58
89%of customers recommend this product.
(
622 out of
698)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB S908U Unlocked - Graphite
Customer Rating
2
possessed
on April 7, 2022
Posted by: ray from central illinois
from central illinois
Expertise:Intermediate
had for a little over a month, the screen randomly wakes up, touching the setting app will occasionally open apps screen.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy Charles, Samsung Care, April 8, 2022
Hi Ray. Thank you for bringing this to our attention. I see you have some concerns with Galaxy S22 Ultra. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here is a link for more details to help you maximize the device's potential.
Samsung phone screen turns on automatically
https://www.samsung.com/us/support/troubleshooting/TSG01001428/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144383331
Have a great day.
^Charles
Samsung phone screen turns on automatically
https://www.samsung.com/us/support/troubleshooting/TSG01001428/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144383331
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
2
NO BIG DEAL FROM LAST YEAR TO THIS
on May 11, 2022
Posted by: MORADO648
from MIAMI. FL
Expertise:Expert
I WORK WITH THE PHONE IN STRONG USE FOR MORE THAN 8 HOURS A DAY. CHANGE FROM AN S21+ TO THIS MODEL BECAUSE IT IS "SUPERIOR". THE S21+ NEVER DISAPPOINTED ME, THIS MODEL IS SLOW TO RESPOND WHEN OPENING THE APP (I HAVE NOT CHANGED THE AREA, NOR THE TELEPHONE COMPANY), WHEN NAVIGATING ON GOOGLE MAP IT PRESENTS MANY FAILURES, THE GPS IS LOST (IT STARTS TURNING), IT IS PLACED IN FULL SCREEN MODE WITHOUT ALLOWING THE GPS TO BE MANIPULATED (YOU MUST CLOSE IT COMPLETELY AND START NAVIGATION), I ALREADY RESTORED IT FROM THE FACTORY, RESTARTED MANY TIMES AND IT BEHAVED THE SAME. IN MY OPINION IT IS RENTALIZED FROM THE FACTORY OR THE PROCESSOR IS NOT THE BEST OF SAMSUNG. I USE THE SAMSUNG SERIES SINCE THE S7 UPDATING EVERY YEAR, THIS YEAR I TAKE THE HIGHEST RANGE AND IT WAS NOT WHAT I EXPECTED.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Nice lookin Paper Weight.
on June 16, 2022
Posted by: Note10PlusGangSTL
from Saint Louis, MO
Expertise:Intermediate
Sticking with my Note10+....Quality & Performance is just straight on a decline since after they canceled the Note series to focus on there "Flagship" phone line, thats not all it's cracked up to be and then just tryna add the S-pen to it just made its system stability run even worse....just do us all a favor and bring back the Quality of the Note series back and stop just tryna mash the Galaxy & Note versions together and calling it spectacular.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Michael Mynxx, Social Commerce, June 22, 2022
Thank you for your feedback on The Samsung Galaxy S22 Ultra. We appreciate you taking the time to share with us. We are sorry to hear about all the difficulties you are having with the device. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. We regret to hear that wasn’t the case for you. We do value your opinion and take every review into consideration for future products and features. Thanks again for being a Samsung customer.
Written by a customer while visiting Samsung US
Customer Rating
1
Ultra disappointed
on June 24, 2022
Posted by: Arowana99
Expertise:Intermediate
No SD card slot anymore ! Camera comparison with iphone 13 is not that great. Speed is not much difference to ultra 20.. battery life is slightly better..
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Michael Mynxx, Social Commerce, June 24, 2022
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. Thanks again for being a Samsung customer.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features. High Quality
on July 11, 2022
Posted by: Anonymous
from Pine Hill, NJ
Expertise:Expert
[This review was collected as part of a promotion.] I bought this during pre-sale. The anticipation and wait was definitely worth every second. Cameras especially low light modes are outstanding. The battery life is excellent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A moon Shot from me as well
on July 18, 2022
Posted by: Jo Galaxy
Expertise:Expert
Got a good shot the other night I thought. the trick is to reduce brightness to nothing and lock it. then let the camera do its thing :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best android of 2022 so far
on July 20, 2022
Posted by: Richard Graham
from Columbus, OH
Expertise:Expert
This phone is amazing. Even though I’ve purchased a few of them previously, this is the resurrection of the galaxy note. It’s literally almost identical to the 2020 note and it’s amazing. My only critique is the curves on the display. The display is truly breathe taking though. I was trading in the Z fold 3 but that beast hits home differently so I’ll keep if for now ( fold 4 incoming). Apple and the fold have their hands TOO tight around me so I won’t be able to keep the phone but would definitely recommend to anyone. 10/10
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S22 Ultra
on August 6, 2022
Posted by: Artist2969
from Grand Rapids, MI
Expertise:Expert
Oh WOW!!!!!! I purchased the S22 Ultra and this phone is OUTSTANDING! I was hoping that Samsung brought back the pen and they did just that. This phone is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US