Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Best smart phone ever!
on August 12, 2024
Posted by: Dandaman
[This review was collected as part of a promotion.] My new S24 Ultra is incredible! It is fast and easy for this old dinosaur to use. I work long 12 hour shifts and the battery lasts forever! The Galaxy AI comes in very handy. I am glad I waited for this upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Voice to text and email stops working
on August 12, 2024
Posted by: Frustrated
from Ft. Lauderdale
I'm having more issues with this phone for voice to text or email. It keeps stopping.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, August 13, 2024
Thanks for the honest feedback. We aim to provide our customers with the best services and products possible. We see that you reach out to let us know about your S24 Ultra. From the titanium frame hardware to the AI-packed software, Galaxy S24 Ultra delivers an elevated experience compared to its predecessor.6 Galaxy S24 Ultra has a Quad Tele camera system that can capture clearer, higher resolution zoomed-in photos than Galaxy S23 Ultra. If you are experiencing overheating on your device, please reach out to the link attached to help keep your devices at their normal operating temperature. If you have any other concerns or questions, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 12, 2024
Posted by: Storm831
[This review was collected as part of a promotion.] The ai is over the top camera is the best I've ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone to go with a hectic lifestyle
on August 12, 2024
Posted by: BiggKzz24
[This review was collected as part of a promotion.] I absolutely love Android system. However, I am a BIGGER SAMSUNG NOTE fan even more.
I have had the last three Notes and I wouldn't not ever want to go with another brand or type.
I'm able to use my phone for work life and family life without having the two cross over if I choose not to.
Because of the dual SIM I know as soon as I look at it which it is.
I have had the last three Notes and I wouldn't not ever want to go with another brand or type.
I'm able to use my phone for work life and family life without having the two cross over if I choose not to.
Because of the dual SIM I know as soon as I look at it which it is.
The clarity, high resolution, and excellent speaker the videos are amazing, clear and so fun to watch.
The editing capabilities in the app are so very easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Yes, yes, yes
on August 12, 2024
Posted by: Luvebug219
[This review was collected as part of a promotion.] I can't help but share my excitement about the amazing Samsung phone I recently purchased. It brought back a family favorite but updated it to the max! The pen is simply perfection, even though I forget to use it half the time. This phone is just amazing! I'm so glad I made the purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really awesome camera and design.
on August 12, 2024
Posted by: Jdr1987
[This review was collected as part of a promotion.] Galaxy AI is really awesome and so helpful use it often.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!!!
on August 12, 2024
Posted by: Sdizzle79
[This review was collected as part of a promotion.] This phone has been a great upgrade from my previous phone which was a S20 5G. I love how intuitive and easy the phone is to use and I just started using Galaxy AI which has been a game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Ultra
on August 12, 2024
Posted by: LucyLu
[This review was collected as part of a promotion.] My Galaxy S24 ultra has been wonderful for watching videos, completing college assignments on, streaming TV on and much more. Compatible for everything I need it for.
Value
5
Written by a customer while visiting Samsung US