Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
I love the Camera and the new AI feature!
on October 13, 2024
Posted by: Yolanda
[This review was collected as part of a promotion.] The camera on my new S24 Ultra picks up every detail. I was outside at the park and took a picture facing the sun, with a skyline in the background. There was no blinding glare in the picture. I saw every person in the distance as well. The AI feature also was something new for me. I was able to drop into my photo a picture of a labradoodle who looked like he was sitting right next to me. I was amazed. Besides the camera I think the phone design is nice. It's sleek and slim. The corners are square and not round. I like that. I like the placement of the lenses as well. I did not have to do much to get the phone to link up with my other samsung devices either. It was a seamless transition which I can appreciate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like this phone features and battery and
on October 13, 2024
Posted by: Kashifa sadiq
from Antelope California
Expertise:Beginner
Verified Purchase:Yes
Awesome i love this phone battery and camera is awesome
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Scotty G
from Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
Complicated and not compatible with older apps. It seems to control things at a level I don't like. My older phone, I could close apps even delete many. The notifications will drive you nuts on the new one, good luck turning some of them off, it is not offered as an option.
There is a lot running in the background all the time that you have to work hard to find and shut down or else your battery won't last the day.
There is a lot running in the background all the time that you have to work hard to find and shut down or else your battery won't last the day.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, October 16, 2024
Thanks for reaching out to share your honest feedback with us, Scotty. Your feedback is greatly appreciated as we continue to make improvements all around. We noticed your review is about the Galaxy S24 Ultra. You’ll also be able to enjoy your shows, games, and more on larger screens, with the Galaxy S24 Ultra boasting a 6.8 inch display, the Galaxy S24+ with its 6.7 inch display, and a 6.2 inch display on the Galaxy S24. The Galaxy S24 Ultra's screen is less reflective compared to the Galaxy S23 Ultra's, making it more comfortable for you to use, even in direct sunlight! If an app is not compatible with your device, we recommend reaching out to the application developer for additional information. As far as your notifications. Managing your phone's notifications helps you stay focused without unnecessary interruptions. You can tailor notification settings to your preferences, including sound, vibration, and display options. Check out the link attached for detailed instructions on how to disable notifications on your device. Ig you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002521/ (Notifications)
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https://www.samsung.com/us/support/answer/ANS10002521/ (Notifications)
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smsng.us/Facebook-Messenger
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smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Access to the world
on October 13, 2024
Posted by: NarsLhen
[This review was collected as part of a promotion.] The galaxy AI helped me big time on my daily activities. I use my phone to browse, play games and watch movie with ease. It became my travel buddy because everything I didn't know and I should know, one click, and I'm good. Just like my own personal concierge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S24 Ultra: A True Powerhouse
on October 13, 2024
Posted by: Precis0nist
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra 512GB has become an indispensable part of my life. With 512GB of storage, I can store countless photos, videos, and files without worrying about space. The Galaxy AI is a game-changer. I use it to summarize notes, extract key info from articles, and the text correction is incredibly convenient. It catches those little errors that I always seem to miss!
The battery life is phenomenal, easily lasting all day even with heavy use. The camera system is amazing, capturing stunning photos and videos in any situation. The zoom is particularly impressive. Performance is lightning-fast, making multitasking and gaming a breeze. The display is vibrant and crystal clear, perfect for watching movies or browsing the web.
The S24 Ultra is a truly exceptional smartphone that excels in every way. It's powerful, versatile, and has elevated my mobile experience. I highly recommend it!
The battery life is phenomenal, easily lasting all day even with heavy use. The camera system is amazing, capturing stunning photos and videos in any situation. The zoom is particularly impressive. Performance is lightning-fast, making multitasking and gaming a breeze. The display is vibrant and crystal clear, perfect for watching movies or browsing the web.
The S24 Ultra is a truly exceptional smartphone that excels in every way. It's powerful, versatile, and has elevated my mobile experience. I highly recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Featured
on October 13, 2024
Posted by: Jacpot
[This review was collected as part of a promotion.] Galaxy AI at its mad for this model i really loved it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the market
on October 12, 2024
Posted by: LaJpeerre
[This review was collected as part of a promotion.] Love my new phone, the Galaxy AI my kid love it. We spend hours drawing and the AI make pretty drawing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly love it
on October 12, 2024
Posted by: 02of14
[This review was collected as part of a promotion.] I was a bit skeptical of Galaxy AI at first, but it's really proving itself. Bicycle is more responsive, voice to text works much better, and the battery life got way better once the air figured out my usage patterns.
The downside is, my phone overheats. A lot. Sit outside and it's mildly warm? Overheat. Sit in my car for work? Same thing. It will go from fine to hot, and then back again in about 10 minutes.
Value
4
Written by a customer while visiting Samsung US