Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
Great phone
on October 14, 2024
Posted by: Texas1
[This review was collected as part of a promotion.] If it was a little smaller it would be perfect. It would fit my shirt pocket. Camera is great l love using it for wildlife pictures.
Hopefully the s25 will work for me. Battery life not the best if using the phone all day.
Hopefully the s25 will work for me. Battery life not the best if using the phone all day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Features and Issues
on October 14, 2024
Posted by: GrandmaB
[This review was collected as part of a promotion.] I buy the Galaxy S models mostly for the camera and up my storage because I take alot of pics and videos. This model, although very good, tends to overheat and at random times the screen goes black. It recovers from that after locking and unlocking thw screen, but can be a bit annoying. Not sure I like the AI feature, don't use it by choice, that is made for me, but is something I personally would like to invoke to use.
Anxiously awaiting the S25.
Anxiously awaiting the S25.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone happy I bought it
on October 14, 2024
Posted by: DeadNightmare87
[This review was collected as part of a promotion.] My galaxy s24 ultra has been a great phone i use it daily for work and at home it runs games very well and I feel like I get an advantage in games I never have trouble watching videos in max settings so the videos look very good
I use galaxy AI on a daily circle to search comes in handy alot I'm happy it has it
I use galaxy AI on a daily circle to search comes in handy alot I'm happy it has it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is a great product
on October 14, 2024
Posted by: Alfredote
[This review was collected as part of a promotion.] The phone is excellent phone with all the expectations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far
on October 14, 2024
Posted by: praenuntia
[This review was collected as part of a promotion.] The Galaxy Ai feature is quite helpful when I have only the object and need more i formation and it's pretty fast too. The display itself is quite vibrant and basically doesn't have glare. It doesn't reflect so you aren't able to see ureself or other things in the screen when it's off which I quite enjoy because that sometimes made it harder to see what was on the screen properly. As streaming it's lightning fast for both streaming and downloading. Uploading a but slower but not by much. It makes a really good gaming device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The Conundrum of Great Innovation
on October 14, 2024
Posted by: Relax2Sublime
[This review was collected as part of a promotion.] This Samsung Galaxy S24 Ultra has the aesthetic down for modern innovation as well as the handling into new technology by introducing Galaxy AI. I've had great success integrating this device in all settings for all uses whether it be for personal leisure, travel for work and/or to use for projecting work projects for instructing along with other media.
With all of these great qualities, I'm excited to see where else Samsung goes with it's innovation. I'm glad to continue my Android tenure even with the sometimes GUI freezes and interface failures. The troubleshooting continues yes, yet I still enjoy what this Android has to offer.
Value
3
Response from Samsung USBy R&R Team, October 15, 2024
Your feedback is greatly appreciated. We noticed your review is about the Galaxy S24 Ultra. We're delighted to see that you've had great success integrating this device in all settings. The S24 Ultra comes with a plethora of innovative features. The Galaxy S24 Series makes communicating with someone who speaks a different language much easier! Live Translate, which leverages Galaxy AI, allows you to enjoy real-time translation during your phone calls. Simply activate the Live Translate feature on your Galaxy S24 Series phone, and you are all set to go! With Galaxy S24’s Chat Assist, you can easily fine-tune your content in just a few seconds, whether you want to have it as a polite message to your superior or a catchy social media post. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the link attached for options to help troubleshoot this. If this persists, please reach out to us at Samsung Support and we'll be more than happy to further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/ (Freezing)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001440/ (Freezing)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had
on October 14, 2024
Posted by: Cwilks
[This review was collected as part of a promotion.] I love this phone so much that I have two of them, one for work and one for home. I've been a Samsung Galaxy loyalist since 2009, and got every model of the Note, and am confident that this is the best yet! The Galaxy AI is incredible and the evolution of the tech is exciting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Phone Ever
on October 14, 2024
Posted by: Bojay1
[This review was collected as part of a promotion.] The S24 Ultra is the best phone I have ever used. Nothing comes close to it's speed, reliability, user interface, not to mention the best camera in any phone on the market.
Value
5
Written by a customer while visiting Samsung US