Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,807 Reviews)
Open Ratings Snapshot
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
The Best Smartphone Ever
on August 12, 2024
Posted by: AlphaOmegaSupremeGalaxy30
[This review was collected as part of a promotion.] I have absolutely no complains with this phone. It does everything I would ever need from a phone and even more. My favorite features about the Galaxy S24 Ultra is the long-lasting battery life, top of the line camera system, and the S-Pen. I really enjoy the Galaxy AI features such as Circle to Search on any screen and being able to edit subjects from my photos in the Gallery app. Another thing to note is that the Snapdragon 8 Gen 3 is an amazing and efficient processor. I never have any performance issues (for example, split screen multitasking is a breeze). Lastly, the display on this phone is wonderful to look at. I often find myself picking up this phone over other devices to watch content such as movies.
Such a great, durable, and reliable device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The best phone I've had
on August 12, 2024
Posted by: Acts238
[This review was collected as part of a promotion.] I used to have Samsung before I switched a long time ago. I decided to come back to Samsung after the 24 ultra came our because of the different features that it had.
The Galaxy AI is amazing, it allows me to chat with others who dont speak the same language and translates it in my messages app. Not to mention the circle to search is really awesome and I have used numerous times to find things that I saw that interested me.
Another thing that I am really big on is camera quality and the S24 Ultra has nailed it. It gets the even the smallest details in incredible quality. I am extremely grateful to have switched back. I also love the s pen which allows easy drawing and coloring through the PEN app.
Overall the phone is really awesome and I would give it 4 starts except the only thing I would change is a better battery life. You can't find a really great battery life on most phones but this is still the better battery I've found compared to other phones.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Camera
on August 12, 2024
Posted by: TechieGrandma
[This review was collected as part of a promotion.] I needed to upgrade as we were expecting our first great grandbaby, so I needed the best camera possible. The Samsung S24 Ultra has not disappointed! Every picture is crisp & clear with beautiful colors. I'm still figuring out the AI features. I have used the circle to search feature quite a bit! Very handy! Everything that I do on this phone is quick & easy. Samsung never fails to disappoint & that's why we stick with the brand that we trust for our phones, tv's & audio needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Phone That Knows What You Need
on August 12, 2024
Posted by: Yeaboi99
[This review was collected as part of a promotion.] The Samsung Galaxy S24 is an impressive piece of tech. From the moment you pick it up, you can tell it’s something special. The design is sleek, the display is gorgeous, but what really stands out are the AI features—they truly make a difference in how you use the phone every day.
The camera, for instance, seems to have a mind of its own when it comes to making photos look amazing. Whether it’s day, night, or somewhere in between, it just knows what to do to get the perfect shot. It’s like having a professional photographer with you at all times.
And the battery life? The AI manages it so well that it feels like the phone knows your daily routine better than you do. It keeps things running smoothly all day without you having to worry.
Day-to-day use is a breeze. The voice assistant understands what you need, even when you’re not fully awake, and multitasking is seamless, no matter how many apps are open.
Overall, the Samsung Galaxy S24 is a powerhouse that delivers on all fronts. The AI features are so smart, they almost feel like they’re one step ahead.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on August 12, 2024
Posted by: Howyoudoin
[This review was collected as part of a promotion.] The new samsung s24 ultra with Galaxy AI is a great upgrade from older models.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The most Perfect device ever
on August 12, 2024
Posted by: mazen77
[This review was collected as part of a promotion.] This is my 7th phone from samsung S seri, proud of my choice
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First experience with AI device
on August 12, 2024
Posted by: Abengu
[This review was collected as part of a promotion.] This is my first AI device and to be honest, I was kind of impressed with this feature. I usually use my phone to Google information and the results are summarized by Gemini for me most of the time. The only downside is that I don't know how to trigger this feature myself. 9 out of 10 times, Gemini will gives the answer to my prompt. However, it doesn't sometimes. Also, circle to search is one of my favorite feature as well. I like reading Mangas, but sometimes it's in Japanese, this feature plus google translate is the perfect combination for this. Translate everything correctly. Another good feature that I like is the wallpaper generated by the AI. It's like you giving some basic information, and it generates a wallpaper for you. There are more that I keep learning about my phone everyday. So happy that I bought it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it. Samsung keeps one upping themselves.
on August 12, 2024
Posted by: Kboeds
[This review was collected as part of a promotion.] I love this phone. The big beautiful display, the overall design, the s-pen for those times you just need that precision and tactility. It runs smooth as butter. Gone are the days of missing a vanilla android experience. And the galaxy Ai is actually more useful than I thought it would be! I rolled my eyes at first, but once I gave it a shot... I'm going to have a hard time going back! Hope I don't have to.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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