Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Is life-changing
on October 16, 2024
Posted by: edrafq
[This review was collected as part of a promotion.] I bought this phone because it looked so good in purple, to my surprise it has proved to be the best phone I ever had, not even it's camera is the best I've seen in a phone but Galaxy AI is something I got used to very quickly, love the capacity to remove objects from my photos and what can I say about it looking at objects that I highlight saving me a google search, just perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on October 16, 2024
Posted by: Queenmomma
[This review was collected as part of a promotion.] I use the galaxy AI for drawing, just for fun to see how the pictures turn out. I also the camera to get great pictures of the moon, or amazing photos of subtle blades of grass. The AI also helps me find answers fast
Value
5
Written by a customer while visiting Samsung US
Posted by: Sharon
from Michigan
Verified Purchase:Yes
Best Samsung yet. Fast, connectivity is great, camera is amazing. Can definitely multi-task do easily. Easy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on October 16, 2024
Posted by: Noor90
[This review was collected as part of a promotion.] Galaxy ultra is the best! 🙌📱#techlover #samsungfan
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product back camera is not good
on October 15, 2024
Posted by: Samsung1000Love
[This review was collected as part of a promotion.] Over all I like it but I don't like the back camera because it looks cracked
Value
3
Response from Samsung USBy R&R Team, October 16, 2024
Thank you for sharing your valuable feedback with us! We strive to provide the best possible experience for our customers. We noticed that you contacted us to share your feedback on the Galaxy S24 Ultra. The S24 Ultra features AI editing capabilities that help you achieve the perfect photo by moving objects and intelligently filling in empty spaces. We noted your concerns about the back camera. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We'd like to gather some additional information about what you are experiencing with your device. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features and sleek designs
on October 15, 2024
Posted by: CaffeinatedSloth
[This review was collected as part of a promotion.] Wow, the design is really something else! And the AI is seriously impressive. It's crazy how technology has advanced. I mostly use it for entertainment, like streaming movies and playing games on my phone. It's made my downtime so much better! It has a lot of customizable things for users who like to can every little detail about their phone to make it personal, or ease of use !
Also love the extra dim and eye saver feature definitely recommended for night time use!
Also love the extra dim and eye saver feature definitely recommended for night time use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My s24 ultra
on October 15, 2024
Posted by: Galaxy76
[This review was collected as part of a promotion.] I enjoy the large screen stylis and brilliant display. It has so many business features I barley use my laptop anymore.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on October 15, 2024
Posted by: Auto5wash
[This review was collected as part of a promotion.] Galaxy ai is great it has so many advanced features it works great , highly recommend it to others
Value
5
Written by a customer while visiting Samsung US