Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,798 Reviews)
Open Ratings Snapshot
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,102 out of 1,228
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Amazing device that does it all
on October 18, 2024
Posted by: Kestron
[This review was collected as part of a promotion.] I upgraded to this phone from a phone by a different company. This phone is a gamechanger. Everything that used to be completely impossible to do this phone has as a straight up feature. The camera quality is leagues ahead of anything else, I use my device for very heavy usage scenarios and I've barely hit a limit to this device's power. The battery life is crazy too, I reach the end of a normal day having only used 20%. Despite the fact that it's running tons of processes 24/7. And while Galaxy AI may sound like a gimmick, it's an extremely useful tool and it's very thoughtfully integrated. It's not shoved in your face like you might expect, but rather a setting that you can enable and once you do it's a tastefully placed and designed button to be available but not distracting. After pressing it you can achieve some insane results. It's completely eliminated my need to use many third party websites found on a random page of a search engine in many cases as it's got all of the little quality of life conveniences I might need right there and available at any time. And only the heaviest ones require a wifi connection and as much as possible runs completely privately on device. This phone and it's OneUI interface is perfect for my use case, and I'm a Software Developer with a degree in such who uses my phones for very heavy tasks. The other phones I've used are just not up to par for what I need, and this phone exceeds my expectations. I beyond 100% recommend this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always reliable
on October 18, 2024
Posted by: BigLongDook
[This review was collected as part of a promotion.] I've always been a fan of the galaxy series, I've switched to this phone from a note 20 ultra 5g and if did not disappoint.
Especially with the new Galaxy Ai feature, very useful for a ton of new and improved things such as photo editing among others.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S24 Ultra best android phone so far...
on October 17, 2024
Posted by: Michael
from New York
Expertise:Intermediate
Verified Purchase:Yes
This has been my 3rd purchase/trade in with Samsung... and everything has been seamless all the time...
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent product
on October 17, 2024
Posted by: Fredw8310
[This review was collected as part of a promotion.] I spend 85 to 90% of my work day on my phone. Weather I'm texting, taking job site photos, sending emails using maps or on a conference call. The battery life is excellent as well as the ability to multi task all while being connected to multi different devices. IE ear buds for talking, Galaxy watch or the Bluetooth in my truck. This thing is a workhorse. I've been a loyal Samsung user since the galaxy s2. From there I went to the Note 2 and with each release the devices become better stronger and more durable. Ill admit when the note series was done i was skeptical about the ultra but I've had all 3 so far and can honestly say Amazing. Note I'm in the construction industry so I'm not easy on these devices however they keep up with me and the harsh days I put them through. Thank you for making great devices for all to make everyday life seem a little bit easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
THIS PRODUCT HAS GREAT FEATURES IT HAS EVERYTHING
on October 17, 2024
Posted by: VITO1975
[This review was collected as part of a promotion.] IT HAS THE LASTEST NEXT GENERATION TECHNOLOGY, SPEAKERS ARE WAY WAY BETTER THAN THE SAMSUNG GALAXY S22 ULTRA UNLOCKED 1TB
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm a Galaxy Girl
on October 17, 2024
Posted by: Teresa
[This review was collected as part of a promotion.] I have had a Galaxy phone for at least 10 years. I just recently upgraded to the S 24 Ultra. The S pen is something I didn't know I needed in my life until now. The camera on this phone is the best yet. I have not used the "Galaxy AI" yet but plan to soon. My friends who have another brand phone keep telling me I need to cross over to their side but when they saw the pics I took with this phone, they understood why I'm a Galaxy Girl.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
my favorite ever!
on October 17, 2024
Posted by: shayzinha
[This review was collected as part of a promotion.] I've been loving my Samsung Galaxy device! The Galaxy Al makes photo editing a breeze, letting me erase small imperfections with ease. The camera is incredible, especially for concert shots!!! It captures clear, vibrant photos even in low light, handling bright lights and movement beautifully. The screen quality is top-notch, with vibrant colors that make every video look lifelike. Plus, the battery life is impressive!!! I did go out with battery close to 90%. I did record most of the concert (2h30 long), even edited and posted some videos on the way home. When I got home it was still 30%!!! And I was able to post all my videos!! In my normal life my battery last close to 2 days. Highly recommended for anyone who values a smooth, powerful, and enjoyable experience on a mobile device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and UI
on October 16, 2024
Posted by: AntSo1006
[This review was collected as part of a promotion.] Finally decided to update from my Note 10, and I am happy I did. Even though it's a bit bulkier than my last phone the pro's are worth much more than the cons. A fun feature is using GalaxyAI and seeing everything it can do, works well with editing photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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