Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
One of the best newer phones to date!
on August 12, 2024
Posted by: TheWeast
[This review was collected as part of a promotion.] This phone is like the smoothest slice of butter. Everything is super crispy and snappy on the phone. Super fast loading between apps and tabs. The Galaxy AI is super helpful with translating in real time over the phone. The Galaxy AI is also super easy to use with pictures where you can crop out certain pieces of the photo or blend with AI to make it more seamless. I personally love this phone and it's amazing camera, up to 200MP camera and 100x zoom on the default setting of camera. I also just love big phones so it really fits in my hand well. I recommend this phone for it's extremely fast processing speed, it's battery that can last up to a day and then some, and the Galaxy AI which is super handy and convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Ultra Review
on August 12, 2024
Posted by: Shadows454
[This review was collected as part of a promotion.] The Samsung Galaxy S24 has been the best phone I have had to date. I have always been an android person and this was my first Galaxy device. I had LG devices prior to this one and the Galaxy blows it out of the water. The quality of the pictures and videos that the phone takes are breathtaking and unmatched. The 100x zoom on the camera is the absolute best! I can sit in the bleachers and take action shots of my children playing sports with no issue. I will definitely be a lifelong Samsung Galaxy user after purchasing this device.
The device runs smooth, it has really good battery life, charges incredibly fast and is just incredible. Best phone and device I have ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than Samsung Galaxy S22 Ultra
on August 12, 2024
Posted by: Apollo257
[This review was collected as part of a promotion.] My Samsung Galaxy S22 Ultra was overheating when playing Fortnite to the point where the cellular modem would just shut off. With my Samsung Galaxy S24 Ultra I no longer have this problem and can play with higher graphics settings! I was looking forward to the Galaxy AI features, but honestly haven't been using them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung s24 ultra
on August 12, 2024
Posted by: MMassy
[This review was collected as part of a promotion.] This device is as good as my note 9. However I did not know that I would not carry over all functions.
I lost the ability to use my music as a ringtone.
I lost several functions of Samsung health, an app I used everyday.
I found out that in order to continue using blood ox, heart rate, stress management, and community monthly challenges.
I feel like I have less value in this device.
I lost the ability to use my music as a ringtone.
I lost several functions of Samsung health, an app I used everyday.
I found out that in order to continue using blood ox, heart rate, stress management, and community monthly challenges.
I feel like I have less value in this device.
Value
2
Response from Samsung USBy R&R Team, August 15, 2024
Thanks for sharing your insights with us. We always love to hear from our customers as we continue to strive for improvements. We see that you are reaching out to let us know about the S24 Ultra. The Galaxy S24 Ultra is similar to the Note, but it's newer and better with the Galaxy AI experience. It allows you to overcome language barriers with Live Translate, capture more details in low light with Nightography Zoom, and search like never before using Circle to Search with Google. The camera on the S24 Ultra has been significantly improved, with a 200MP main camera lens (compared to 12MP on the Note20), 4x optical-level zoom options (compared to 1x), and improved Space Zoom that can magnify images up to 100x (compared to 30x). Again, we appreciate you sharing your experience with us. If you have any further questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on August 12, 2024
Posted by: Spamby
[This review was collected as part of a promotion.] Galaxy AI makes multi tasking a breeze. It's so natural to just speak to a secretary, and that's exactly how I use galaxy AI.
I use my phone for real estate. So I need pictures, this phone has cameras that would have cost me thousands when I first started my career. Now I hold them in one hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: LoveDphone
[This review was collected as part of a promotion.] I love the whole Google AI capable phones from Samsung, and the Samsung S24 is no slouch in photojournalism on the road. Photos are so crisp and clear. Please, keep making great products!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's wonderful
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the flat screen design, and the material with the If it's building, I'd like to improve the battery duration.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best galaxy so far
on August 12, 2024
Posted by: amontijo26
[This review was collected as part of a promotion.] I have been with the galaxy series for a while now and there has been so much improvement. The S24 Ultra has been the best device I've had so far.
I greatly enjoy the new redesign of the screen. I like that it is now flat, it makes the phone feel bigger in my opinion. I can now buy screen protectors that won't peel off the screen cause it's curved!
For fun, I will take pictures and from what I can tell, this device definitely has a top tier camera. I can take standard 1x photos that are crisp or even a 30x photo that is ALSO crisp. Pictures are even better when using Galaxy AI. I've used Galaxy AI to remove objects from photos and it does an amazing job. When I look at the picture, I can hardly tell that anything was removed.
The speed of the phone is quick too. When I first got the phone, I was surprised at how fast apps were loading. Definitely a noticeable difference from my old phone.
The fingerprint sensor is much better from the previous generation of this phone too. I have noticed a bigger area on where I can place my finger to unlock my phone.
I'd definitely suggest this device if you need a new phone!
Value
5
Written by a customer while visiting Samsung US