Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Meets my Needs as a Mom and a Teacher
on August 12, 2024
Posted by: Marlobaby27
[This review was collected as part of a promotion.] I am a single mom and a teacher, so my life can be chaotic. My Galaxy S24 Ultra helps me with my organization needed for both parts of my life. I use many apps including a calendar app I can share with my daughter and family to coordinate schedules. I love the features where I can link my phone across my devices such as my tablets and computers for transferring data. I also enjoy the recent update that added AI to my experience and has helped me with more hands free experiences in the majority of my navigation and apps I use. AI has been a blessing with the capabilities in addition to navigation, but also helping dictate emails and documents and for my daughter, helps her rephrase things to be stated clearly. Battery life is also a huge plus! Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on August 12, 2024
Posted by: SamsungGirl777
[This review was collected as part of a promotion.] I love my s24 ultra. This phone is an absolute beast and the battery life is top notch. I do a lot of mobile gaming with my phones and this phone handles it so well, it doesn't even get hot. COD mobile is a breeze for my phone. I also LOVE the Galaxy AI. I use it to find things online that I see and want to buy. The other day I saw a pretty plant that I wanted. All I had to do was point my phone at it and circle what I wanted it to look up and in less than 2 seconds, I had links to buy the same plant. Very cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on August 12, 2024
Posted by: stars4cc
[This review was collected as part of a promotion.] I never knew how much I was missing until I upgraded. Galaxy AI is amazing and to think this a mobile phone. I love the circle and search feature as well as the communication abilities.
Camera is off the charts the clarity is unreal. I can't say enough about this phone.
Camera is off the charts the clarity is unreal. I can't say enough about this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The device is the best I've ever used flat out.
on August 12, 2024
Posted by: Alexrelient
[This review was collected as part of a promotion.] Coming from a Xiaomi 13 Pro, I was quite nervous because I was switching from a phone maker I had used for the last 6 years. The first pleasant surprise I experienced was that the android to android transition was smooth through the Samsung smart switch app. I was able to seamlessly switch over with the press of a few buttons. Secondly, being an android enthusiast, I was quite concerned with the display. It appears the galaxy s24 ultra has the best display in the market. Next thing that impressed me was the battery life of the phone. The battery life is even better than any of my previously phones which had robust battery lives. I charge my Samsung once a day and I am able to use it for 24 hours with a single charge when used heavily or moderately. Next impressive thing was the Galaxy AI which I was new to. Being a Healthcare worker, I frequently interact with non-English speakers and the Galaxy AI has speech and text translation features which seamlessly helps me translate any language to English and vice versa. I am still working on discovering more Galaxy AI features. Next is the durability of the phone and the screen. I have owned the device for about a month and the screen material is the best in the market. I have dropped my phone several times and scratched the screen with my keys when my phone was in my pocket, but the screen is still as clear as the day I bought it. The body of the phone is well made and break resistant. This is the best phone I have ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's great but could be better
on August 12, 2024
Posted by: CoCody
[This review was collected as part of a promotion.] I have no problems with speed. There is a quality improvement in the camera over my last note 20 ultra but for an odd reason the camera quality deteriorates after like 5x zoom, especially at nighttime. They really hyped up the GalaxyAI for this phone like circle to search, but I rarely use it. The most useful ai features for me when I've used them was holding down on a subject in a photo and creating a sticker from it to utilize for creating a wallpaper. I have used the circle to search before and on one occasion it helped me find the exact location of a beach based on the mountain in the background, so maybe it would be helpful for you if you travel a lot. The ai translation would probably be very helpful for travelers but I haven't had the chance to use it. They promote the screen having a anti glare coating, and it was nice at first, but I don't know if that makes the screen super susceptible to smudges and oily finger markings, because this screen is a lot more susceptibile to that vs my 20 ultra. I did use an alcohol pad one time on accident, maybe that made the screen a lot messier, but I would imagine it would just make it glossy again and be normal. For very heavy users, the battery has to be charged maybe 2.5 times a day as it only last on average like 8-10 hours, much less if you are gaming and have everything maxed out, so it just depends. For a phone of this dimension, it does almost everything great, I'd give it a 8.5 or 9/10 for being the top non-foldable phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Speaker sound quality
on August 12, 2024
Posted by: Thewavgod
[This review was collected as part of a promotion.] Been loving my new S24 Ultra phone. This replaced my S21 Uktra. Of course it's much faster over all, the camera is about the same with the added benefit of AI editing tools, been fun to play with. My only real complaint so far is, the speakers. My ringtones sound horrible, everything through the phones speakers are very tinny, like you take a 3 way speaker and remove the woofer, it's all highs, not a fan. Otherwise it's a nice phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent for notes.
on August 12, 2024
Posted by: ET77777
[This review was collected as part of a promotion.] The samsung 24 ultra is one of the best for notes. I have been a samsung note user since this model has been implemented. The pen is such a useful feature that makes it stand out from the rest. I have not been able to use or thoroughly enjoy a device that does not have this feature. The new product has a great camera and still holds on to some of the features of the past that make samsung great. The implementation of additional s pen, Galaxy AI, and ultra features make this phone stand out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this new phone!
on August 12, 2024
Posted by: PrettyMindy
[This review was collected as part of a promotion.] I'm a big fan of android phones, and Samsung in general. They run so smooth and I love the broad ability to customize. I also like that they provide a more technical experience for the everyday user too. I cant forget to mention that the camera is superb! I like the extreme close up abilities and the long distance as well. Both offering exceptional clarity.
Value
5
Written by a customer while visiting Samsung US