Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
3
Nice to have but not my favorite
on August 12, 2024
Posted by: Rg92154
[This review was collected as part of a promotion.] The camera is a noticeable improvement my previous phone(note 20 ultra) especially with the added help from "AI" cleaning up the picture quality. I would gladly lose the increased camera capabilities if it meant I could get the expandable memory(SD card) capabilities back. Other than the picture quality and loss of SD card, and finally removimg the curved screen(best improvement by far), I see no real difference in the S24 over my old note 20 ultra.
Value
3
Response from Samsung USBy R&R Team, August 14, 2024
Thanks for sharing your feedback with us. We always strive to provide the best products for our valued customers. We see that you are sharing your feedback about the Galaxy S24 Ultra. The Galaxy S24 Ultra is like a Note, but newer and better with the Galaxy AI experience. Defy language barriers with Live Translate. Bring more details out of the dark with Nightography Zoom. And search like never before using Circle to Search with Google. The camera on S24 Ultra has a significantly improved camera, including a 200MP main camera lense (vs 12MP on Note20), 4x optical-level zoom options (vs 1x), and improved Space Zoom that magnifies images up to 100x (vs 30x). You still have a massive 6.8” display and embedded S Pen to capture notes. If you have any further concerns or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone does it all!!
on August 12, 2024
Posted by: Baldeagle
[This review was collected as part of a promotion.] I always use Galaxy AI to adjust photos and ask questions. I use my phone for work, gaming, and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pricey product with okay features
on August 12, 2024
Posted by: S24USER32
[This review was collected as part of a promotion.] I'm not even sure what Galaxy AI is. I haven't used it. I'm here to tell samsung this S24 ULTRA might be "new" and pricier but it's not that great. In fact, if my S21+ hadn't been damaged, I would have kept it instead of wasting money purchasing this thing.
The photos were clearer and more crisp on the S21+
The overall display looked better and had brighter colors.
I'm not sure what "improvements were made for the s24 line but it's not worth the price.
The photos were clearer and more crisp on the S21+
The overall display looked better and had brighter colors.
I'm not sure what "improvements were made for the s24 line but it's not worth the price.
Value
3
Response from Samsung USBy R&R Team, August 14, 2024
Thanks for sharing your experience with us. Your feedback is important to us as we continue to make improvements to our products and services. We noticed that you are sharing your review of the S24 Ultra. The S24 Ultra sets the standard for smartphone cameras with its 100x Space Zoom 200MP camera, while the Z Fold5 has a 30x Zoom 50 MP camera. Additionally, the S24 Ultra boasts a 13% larger battery and the latest Snapdragon 8 Gen 3 for Galaxy processor, providing powerful performance and all-day battery life for entertainment and productivity on the go. On the other hand, the Galaxy Z Fold5 features a large interior screen measuring 7.6”, offering a unique and immersive experience with more screen real estate. Thanks again for your valued feedback. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Excelemt well rounded phone.
on August 12, 2024
Posted by: Galaxy360juniperStar
[This review was collected as part of a promotion.] I absolutely love my galaxy s24 ultra. I had the pixel before and the s24 is way more fast at its operational speed. I'm not a super techy person so sometimes I find myself having a hard time figuring out navigating around the different screens.
This galaxy s24 ultra makes it user friendly. My favorite part about my phone is the AI translate. I use it a lot in my job and it makes it so much easier to figure out what the customer needs. We get a lot of different languages coming in and out of our town stopping at my job needing help with there car. This feature allows me to get more in depth detail about what the issue is with the customer and allows me to do my job better.
The picture quality is incredible. I have taken several pictures of the moon just by simply zooming in and the pictures are just mind blowing.
I also love how it has the s pen like the notes did. The pen is the perfect remote for my camera when I want to take a selfie on my nature adventures when Noone else is around. Or even to take a group photo where Noone is excluded.
This phone is slim enough to still hold in your hand and use with one hand. Even though it's the ultra and has the bigger screen i am impressed at how easily I can use the phone with one hand.
My battery life also is great. Even if I'm on my phone for a bit in a day the battery last me all day long. If I'm not on my phone very much this battery can last me almost two days.
All in all I haven't had any complaints with the S24 ul
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 12, 2024
Posted by: Momof4
[This review was collected as part of a promotion.] I love my samsung phone. The picture quality is amazing and so is the video. I am able to use my phone for work purposes as well. The stylist makes it easy to sign any documents that need to be signed. The screen is big but not too big.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever!!!
on August 12, 2024
Posted by: JMontello
[This review was collected as part of a promotion.] I have had a Galaxy Note since the Galaxy Note 4...I've tried other Samsung devices over the years including the Fold 4 and always go back to the Note. The abilities it has over any other phone crushes the competition (especially cough cough iPhones...). I have converted multiple people to Samsung phones but especially the Note series. I also have a Smartthings household so it works great switching between my QN90D, QN85B, Galaxy Tab S9+, Samsung Sound bar, Galaxy watch 5 Pro, and all other connected smart devices connected through my Smartthings hub. I am a 100% disabled combat veteran and anything that makes my life easier when it comes to being self sufficient at home is a advantageous to my mental health. Keep up the good work Samsung you have a fan for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 12, 2024
Posted by: Willie
[This review was collected as part of a promotion.] I really find this phone probably onse of the best things made by Samsung. It's simple to use and the features sweet. Taking pictures a snap and the AI that's added to the phone makes using it even more interesting to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE phone to beat
on August 12, 2024
Posted by: DrGreenthumb
[This review was collected as part of a promotion.] Galaxy AI is quite the impressive new feature on the Note 24 Ultra. Galaxy AI has helped to get so many tasks completed in such a more-timely manner.
The S24 Ultra has been so useful, everyday, in every aspect, from its accurate poce texting, to its adaptive navigation.
Value
5
Written by a customer while visiting Samsung US