Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
Excellent camera and phone
on August 12, 2024
Posted by: CHIPPY1076
[This review was collected as part of a promotion.] I have had multiple Samsung devices over they years. From a hardware standpoint, this is a top of the line device. The camera is truly impressive. If I had to critique any aspect, it would be the talk to text feature. I feel that the recognition is a step back from the Samsung Galaxy 21 Ultra that I upgraded from. The Samsung AI correction is good but takes too long to update. It will correct but usually after already sending the text so I will have to delete the correction before sending another text.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Pro product for pro users
on August 12, 2024
Posted by: Natemtech
[This review was collected as part of a promotion.] Amazing phone with galaxy AI. Full of features and an amazing camera. Super easy to use, powerful, and good battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market.
on August 12, 2024
Posted by: Vidalotry
[This review was collected as part of a promotion.] Love that yhe pen still has a home. Camera upgrades are nice. Galaxy AI search features are next level!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line Samsung phone
on August 12, 2024
Posted by: Bowhunter0000
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is one of the very coolest cellphones on the market! Awesome camera for day or night photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone
on August 12, 2024
Posted by: Justmyopinion
[This review was collected as part of a promotion.] The Samsung S24 Ultra is my favorite phone yet. The camera is superior to the rest and takes the best photos. I love the stylus and the ability to rake pics with it by a simple press of a button. The color options are the best. I love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Concerns about the antenna persist.
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy Ai is cool. The live translate works well. My real concern is the antenna. I had an s22 which had 2 antenna failures and I had to get a new phone. Last week this phone had the same issue. It concerns me. I didn't take the phone in but it is working now. My hope is if this issue is still there that samsung will address it if I have a failure again due to the antenna issue.
Value
3
Response from Samsung USBy R&R Team, August 15, 2024
Thanks for reaching out to us, Mitch. We appreciate you letting us have your honest feedback and value you as a loyal customer. Thank you for your interest in the S24 Ultra. With the S24 Ultra, you can have real-time foreign language translations using Live Translate with Galaxy AI. This feature allows for convenient communication through near-real-time voice translations directly in your Samsung Phone app. We understand the importance of ensuring that your phone connection is always reliable. If you ever run into any challenges, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Goodbye Edges
on August 12, 2024
Posted by: Riley520
[This review was collected as part of a promotion.] I am someone who gets the new Galaxy ultra every single year. I was extremely excited to hear that Samsung had gotten rid of the curved edges on the screen. Boy did I hate those and felt that they were such a gimmick. The s24 ultra lost the edges and feels much better. Galaxy AI is fun to play with. Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding product!
on August 12, 2024
Posted by: Dvo778
[This review was collected as part of a promotion.] My S4 ultra takes everything I throw at it for work, for play, phenomenal device, always recommend.
Value
5
Written by a customer while visiting Samsung US