Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Re.inds me of my Note!
on August 12, 2024
Posted by: LABluez
[This review was collected as part of a promotion.] Still all the great features of Samsung plus the great new AI feature! The camera is still great and always improving with awesome new features! Love my Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery issues
on August 12, 2024
Posted by: Gatorbaitgolf
[This review was collected as part of a promotion.] The battery in this phone stinks. I have had every Galaxy phone since the S8 and this is probably the 2nd worst battery from all of the phones in the Series. I've installed every update but nothing has made it better.
I do like the Galaxy AI on the phone.
Value
3
Response from Samsung USBy R&R Team, August 15, 2024
We appreciate your honest feedback. All feedback we get from our customers helps as we continue to strive for improvements. We see that you are reaching out to let us know about your experience with the Galaxy S24 Ultra. The Galaxy S24 Ultra boasts a powerful 5000mAh (typical) battery that delivers an extended lifespan, providing up to 30 hours of video playback or up to 95 hours of music playback. If you're encountering diminished battery life on your phone, simply click on the link provided to discover how to optimize your battery usage. If this continues, please reach out to us at Samsung Support so that we can further assist. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
So glad I upgraded!
on August 12, 2024
Posted by: WhiskeyTango
[This review was collected as part of a promotion.] Using the S24 ultra is best experience I have had using a cell phone. The UI is very intuitive and makes getting tasks done very easy. Using AI for multiple tasks takes the pressure off me when I am stuck thinking about something .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Outstanding Phone
on August 12, 2024
Posted by: Kompukraft
[This review was collected as part of a promotion.] I use my S24 for almost everything I would use my computer do do in the past. I've used Samsung Phones since 2009. The S24 is the best. Between the AI capabilities and photographic uses, I've been happy to use the phone so much. Samsung has been my choice for electronic devices since at least 2002. Between TVs , home appliances, tablets and computers Samsung has fielded high quality devices that have met my expectations in all ways. I recommend Samsung products to my family and friends. I wrote this review on my Galaxy S24 Ultra, looks pretty good to me. I love my Galaxy S24 Ultra and all it does.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse for gaming and video creation
on August 12, 2024
Posted by: Melllll
[This review was collected as part of a promotion.] The Samsung Galaxy Ultra 24 is a beast of a smartphone, and it’s clear that Samsung has pulled out all the stops with this latest iteration. One of the standout features is the Galaxy AI, which seamlessly integrates across the device, optimizing everything from battery performance to gaming and camera capabilities.
As someone who enjoys gaming on the go, I was particularly impressed by how well the Galaxy Ultra 24 handles high-performance games. Thanks to the AI-driven optimizations, games run smoothly, with minimal lag and a consistently high frame rate. The AI also dynamically adjusts the screen brightness and performance based on the game you’re playing, ensuring that your battery life isn’t drained unnecessarily during those longer gaming sessions.
But where the Galaxy Ultra 24 truly shines is in its camera system. I’ve been using it to shoot cinematic videos, and the results are nothing short of spectacular. The Galaxy AI plays a crucial role here, intelligently adjusting settings like focus, exposure, and stabilization to produce professional-grade footage. Whether I’m shooting in low light or capturing fast-moving scenes, the AI ensures that the final product is crisp, clear, and vibrant.
The new AI-powered editing tools are also a game-changer, allowing you to tweak and enhance your videos directly on the device without needing to transfer them to a computer. This makes the Galaxy Ultr
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sharp phone
on August 12, 2024
Posted by: BillyBob
[This review was collected as part of a promotion.] AI future and another security future make this phone very useful. Camara take very clear and sharp picture. Love this phone slick and elegant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on August 12, 2024
Posted by: ACchief
[This review was collected as part of a promotion.] Awesome phone, the features alone are more than expected. Might have to get another one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone good pictures and AI
on August 12, 2024
Posted by: Banshee06
[This review was collected as part of a promotion.] Great phone, lots of storage, very fast.
H
Problem free and lots of apps
H
Problem free and lots of apps
Value
5
Written by a customer while visiting Samsung US