Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: PRSR
from Greenville SC
Expertise:Expert
Verified Purchase:Yes
Not as expected the Camara is not as expected there is no much difference them s24 and battery is not as expected
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R Team, August 15, 2024
We appreciate you reaching out to us. We always value your feedback as we continue to make improvements. We noticed you are reaching out about the S24 Ultra. The camera on S24 Ultra has a significantly improved camera, including a 200MP main camera lense (vs 12MP on Note20), 4x optical-level zoom options (vs 1x), and improved Space Zoom that magnifies images up to 100x (vs 30x). You still have a massive 6.8” display and embedded S Pen to capture notes. Thanks again for the feedback. If you are experiencing any challenges with your battery, check out the link attached to help optimize your battery life. For any other concerns or questions, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 12, 2024
Posted by: UltraReviewer099
[This review was collected as part of a promotion.] This is my first Ultra phone, and it has been incredible. I'm glad I got it for several reasons - the phone is wicked fast, it has an incredible battery (I don't have to worry about bringing a charger with me everywhere I go), and the Galaxy AI features are awesome. I love the photo editing tools, and the interpretor feature was especially useful for my recent Europe trip. Great work Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on August 12, 2024
Posted by: BigA123
[This review was collected as part of a promotion.] I love this phone! It is definitely the best in the series so far. The Galaxy AI makes it even better! I got thos phone on release date in the US and have had no issues yet. The frame and screen size are perfect for my hand. I would definitely recommend this phone to anyone looking to upgrade. You also get a perfect link to you galaxy watch and buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!
on August 12, 2024
Posted by: Magevego
[This review was collected as part of a promotion.] I love tha Galaxy AI for editing pictures.
I actually use this product to watch streaming movies and the battery is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, fast processing and camera
on August 12, 2024
Posted by: Midwestman
[This review was collected as part of a promotion.] This phone does everything you want and more. I have zero issues with this phone. I use it for personal and work and no matter the amount of apps I have open, there has never been any performance issues. Very happy so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features. Dependable
on August 12, 2024
Posted by: Steve46
[This review was collected as part of a promotion.] Alot of features and very dependable phone. Powerful. Like a computer in the palm of your hand that can do anything. Great picture quality. Galaxy AI works great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Model
on August 12, 2024
Posted by: YahwinHee
[This review was collected as part of a promotion.] I love this Samsung model, it's an excellent high-quality phone for simple and even heavy tasks. Videos and video games look great on its big screen, it's nice to use, pretty and so functional.
It resists falls and scratches like no other, and the camera, its main appeal, really amazed me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra Review
on August 12, 2024
Posted by: Ereyes1987
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a remarkable device that offers exceptional performance and functionality. The S Pen is incredibly responsive and precise, making it an ideal tool for taking notes, creating presentations, and editing documents. The AI technology integrated into the device enhances productivity by providing features such as message correction, professional note formatting, and live translation. These capabilities make the S24 Ultra an invaluable asset for professionals and individuals with demanding lifestyles. I personally utilize the device for various business tasks, including managing emails, creating PowerPoint presentations, and working on Excel spreadsheets. The S24 Ultra seamlessly supports a wide range of applications that facilitate my professional endeavors.
Value
5
Written by a customer while visiting Samsung US