Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
3
I'm experiencing my least favorite series
on August 12, 2024
Posted by: JOEY91
[This review was collected as part of a promotion.] I'm on my second S24 Ultra. My fingerprint scanner stop working ,that sucked .I was under warranty so they shipped me a new/refurbished phone that's very buggy ..My least favorite series by far ..
Value
3
Response from Samsung USBy R&R Team, August 20, 2024
We appreciate your candid feedback, Joey. Your insights are key as we continue to improve our products. We see that you reached out to let us know about your thoughts on the S24 Ultra. There's a whole new world of possibilities with the Galaxy S24 Ultra, Galaxy S24+ and Galaxy S24. These devices are powered by Galaxy AI1, which is transforming how we interact with our phones and unleashing new ways to create, connect, and more. If you are experiencing bugs on your phone, check out the link attached to optimize your device. If you have already done so and this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy s24 ultra
on August 12, 2024
Posted by: msjazminem
[This review was collected as part of a promotion.] This device is so handy and fast! I love how responsive this phone is, and when I need and app, it uses my voice to quickly get me what I need! I'm still playing around with and learning about the Galaxy AI features, but I'm excited to find out all it can do to make my daily life and business much more effective!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone and camera!
on August 12, 2024
Posted by: PhotoBev
[This review was collected as part of a promotion.] I w as hesitant about upgrading one year, bit found it well worth the trade in (good price) and extra money. Thrilled with the camera the pictures are amazing, have not had out my digital camera since purchasing the new S24 Ultra! The Galaxy AI is a great upgrade as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 12, 2024
Posted by: Champ73
[This review was collected as part of a promotion.] This phone is amazing the gorilla armor glass with its anti glare is awesome since i work outside it really helps and is very durable the cameras are great i like the slow motion video feature riding motorcycles u can slow motion any video you take and the new galaxy ai feature has been amazing with helping me translate spanish and italian language while at work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on August 12, 2024
Posted by: LovelyLaly
[This review was collected as part of a promotion.] Love the phone for games , streaming and pictures. It's a tool used on a everyday lifestyle. It's great how it's Intuitive. It's like it knows you and what you need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on August 12, 2024
Posted by: Love2shop68
[This review was collected as part of a promotion.] I was hesitant to purchase the S24 Ultra but after reading the reviews and specifications for the phone, I was excited to get it. I've had no trouble with it. I have yet to use the pen but I'm sure I will soon. Get you one if you haven't already!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My whole family uses samsug phones
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I've never had an issue with any samsung product. We use the phones, tv, computers, and tablets
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy S24 to date
on August 12, 2024
Posted by: Ceedub0187
[This review was collected as part of a promotion.] They pretty much took various features that were good from previous versions and placed them all in the Ultra. The S pen is great amd responsive and can be used in a number of ways. However the GalaxyAI features which I thought was a gimmick is actually very useful and you can get alot done. I highly recommend this over other phones in this category.
Value
5
Written by a customer while visiting Samsung US