Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Incredible
on August 12, 2024
Posted by: LLNewYorkCity
[This review was collected as part of a promotion.] The new S24Ultra is beyond words.
Magic in the palm of your hand. Super long battery life, incredible speed, like almost walking around with a PC in your pocket, and with Galaxy AI I'm like 10 steps ahead!
Magic in the palm of your hand. Super long battery life, incredible speed, like almost walking around with a PC in your pocket, and with Galaxy AI I'm like 10 steps ahead!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on August 12, 2024
Posted by: Goodfella
[This review was collected as part of a promotion.] Device has been great and works flawlessly as it was fresh out of the box
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite galaxy yet!
on August 12, 2024
Posted by: Chronicler
[This review was collected as part of a promotion.] As a longtime fan of the old Galaxy Note phones, the S24 Ultra does not disappoint. In fact, it exceeded my expectations. I love how fast and responsive it is, the display is a work of art, and the S-Pen is everything I loved about my old phones but smoother. I use my phone for work and play and I enjoy the flexibility I have with it. Whether I'm sketching details on a construction site, snapping photos for field reports, or just playing games and streaming videos, the S24 Ultra does it all--and with superior battery life. Despite my extensive and intensive use, I've never had my phone die on me when I needed it and never felt urgently pressed to charge it outside of my regular schedule. I was initially skeptical about Galaxy AI, but after playing with it a bit I came to appreciate it. Whether it was asking questions and getting detailed breakdowns of whatever I was searching for, or goofing off and making memes, I was pleased with it's ability to augment my creativity. It isn't perfect, but like all new tech, I'm sure it'll get better with time. Would I recommend this phone to a friend or coworker? Absolutely. No regrets here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product takes excellent pictures!!!
on August 12, 2024
Posted by: Tip123
[This review was collected as part of a promotion.] I use this phone for everyday talk and texting ! I'm having problems with people hearing me while on the phone. My phone gets hot sometimes. The battery also goes dead quick. But as I stated it takes excellent pictures.
Value
3
Response from Samsung USBy R&R Team, August 17, 2024
We appreciate you taking the time to reach out to us. We value your feedback and the opportunity to assist you. We noticed you are reaching out regarding the S24 Ultra. We're happy to see that you are enjoying the camera on your phone. There are a few things that can cause issues with the microphone on your phone or tablet. For example, an external device such as headphones may be preventing the microphone from working. Please refer to the attached link for steps to help troubleshoot this. We will also attach a link to help troubleshoot your device if it gets hot and provide options to optimize your battery life. If you require any further assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001249/ (microphone)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
https://www.samsung.com/us/support/answer/ANS00078987/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001249/ (microphone)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
https://www.samsung.com/us/support/answer/ANS00078987/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The new s24 ultra is great.
on August 12, 2024
Posted by: Exalter
[This review was collected as part of a promotion.] The ultra 24 has good AI features along with a flat screen perfect fit for phone protection.
Great on storage and good camera quality on 4k to 8k features.
Battery long last with the fast charger goes well.
Great on storage and good camera quality on 4k to 8k features.
Battery long last with the fast charger goes well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Ultra to date
on August 12, 2024
Posted by: JonKohhh
[This review was collected as part of a promotion.] I have been a samsung galaxy person since the release of the S2. When I first starting using my s21 ultra I was thoroughly amazed with the overall functioning and usability. The s24 ultra however is simply astounding and the galaxy A.I. has definitely enhanced my ability to operate the ultra series. I cannot wait to see what samsung has in store for future A.I. technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything phone
on August 12, 2024
Posted by: Moosew
[This review was collected as part of a promotion.] I use my phone for everything. Taking picture, appt reminders, everything on the internet, watching movies and link to my sony TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What An Upgrade!
on August 12, 2024
Posted by: Firemarshaljoe
[This review was collected as part of a promotion.] We upgraded from the S22 Ultra the battery life is so much better! Overall another great Samsung phone for a great deal after trade in. I really love the Galaxy AI which was not an option on the 22 Ultra.
Value
5
Written by a customer while visiting Samsung US