Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
3
This product is great but...
on August 12, 2024
Posted by: Oasis1
[This review was collected as part of a promotion.] My Samsung Galaxy AI is great with translation, I have used and enjoyed it's services.
However, I found out after using my S24 ultra for three months, the speaker started giving me issues...it will stop working multiple times and I'd reboot and reboot before it starts working. I am fed up
However, I found out after using my S24 ultra for three months, the speaker started giving me issues...it will stop working multiple times and I'd reboot and reboot before it starts working. I am fed up
Value
3
Response from Samsung USBy R&R Team, August 12, 2024
Thank you for the outreach! We always love to hear from our valued customers to gain their insights. We appreciate you for letting us know about your experience with the S24 Ultra. You can speak foreign languages on the spot using Live Translate with Galaxy AI. Unlock the power of convenient communication with near-real-time voice translations right through your Samsung Phone app. We are happy to see that you are enjoying these features. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. Check out the link attached for options to help troubleshoot this. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I love the s pen feature.
on August 12, 2024
Posted by: AlmostBasketCase
[This review was collected as part of a promotion.] I like the Galaxy AI ability to make a custom wallpaper.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best device ever!!!
on August 12, 2024
Posted by: Samsungfansince2008
[This review was collected as part of a promotion.] This phone is a piece of necessity in my life. I don't even remember the last time that I needed to use my computer.
The AI integration is something super useful and it's a super plus for any phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 12, 2024
Posted by: Kay123
[This review was collected as part of a promotion.] I love my phone all the features and the look. I use A-I all the time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 12, 2024
Posted by: Gameover
[This review was collected as part of a promotion.] I've had this phone now for about a month. And I love it. It's a lot better than my old one. A lot faster too. The AI helps out quite a bit. I don't know I'm going to give five stars to anything but for this I will.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really good phone. Just one issue for me.
on August 12, 2024
Posted by: Militarymom
[This review was collected as part of a promotion.] The phone is great. It is not much different then my Note 20. The only issue I have is when I tap on the phone. If I want to tap on an app I have to tap a few times before it opens.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great New Features and Galaxy AI
on August 12, 2024
Posted by: TappyT
[This review was collected as part of a promotion.] The new Samsung S24 (Ultra in my case) has performed exactly as advertised. It is fast, takes great pictures and connects easily with my Bluetooth products.
The Galaxy AI has been incredibly helpful as well with many aspects. First is the summarization tool on the internet. After a quick search using the summarization tool I can get the information in a couple of quick bullet points.
Next is the translation tool. My wife's family speaks mainly Spanish and I am not fluent in any way. Using the voice translation over the phone has made communicating easier with them and the text translate allows me to read amd respond to them without needing to go back and forth to another app or the internet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on August 12, 2024
Posted by: Jovanny
[This review was collected as part of a promotion.] This device is pretty good very fast and easy to use
Value
5
Written by a customer while visiting Samsung US